Sales Administrator

Network Contracting; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Network Contracting is seeking a proactive Sales Administrator in Gauteng to support the commercial team with accurate customer data, pricing, reporting, and internal processes. The role emphasizes fast-paced collaboration with internal stakeholders and customers to drive business development.

The suitable candidate will have at least 2 years in admin and customer service, with exposure to logistics environments and CRM systems.

Qualifications

• 2+ years of experience in an administrative role.
• 2+ years of customer service experience.
• Experience in logistics, freight forwarding, aviation, transport or supply chain is advantageous.
• Exposure to CRM systems and sales administration is beneficial.

Responsibilities

• Load and maintain customer rates in operating systems with accurate records.
• Update CRM databases, including E-Waybill profiles and contacts.
• Assist with quotations, process credit applications, and provide excellent customer service.
• Respond to enquiries and allocate leads to Key Account Managers.
• Coordinate procurement processes: purchase requisitions/POs and supplier follow-ups.
• Manage stock control and distribution of stationery and other supplies.
• Prepare and distribute internal/external communications, including fuel surcharge updates.
• Verify daily flight schedules before distribution to customers.
• Compile and distribute sales, customer, and BD reports.
• Provide general administrative support to Sales and BD teams.

Skills

MS Office

Administration

Communication

Customer service

Problem solving

Prioritisation

Independence

Education

National Senior Certificate

Post Matric qualification

Tools

CRM systems

Winfreight Operations

Winfreight Finance

Job description

Company and Job Description

Our client is a well-established leader in the logistics and cargo industry, recognised for delivering reliable and customer-focused solutions across South Africa. They are looking for a proactive Sales Administrator to provide critical administrative and operational support to the commercial team while ensuring the accuracy of customer information, pricing, reporting, and internal processes.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, liaising with internal stakeholders and customers, and playing a vital role in supporting business development activities.

Key Responsibilities

• Load and maintain customer rates within the relevant operating systems while ensuring accurate record keeping and audit compliance.
• Update and maintain CRM databases, customer records, E-Waybill user profiles, and contact information.
• Assist with customer quotations, process credit applications, and provide exceptional customer service.
• Respond to customer enquiries and allocate sales leads to the relevant Key Account Managers.
• Coordinate procurement processes, including purchase requisitions, purchase orders, and supplier follow-up.
• Manage stock control and distribution of stationery, uniforms, and other operational supplies.
• Prepare and distribute internal and external customer communications, including fuel surcharge updates and company notices.
• Verify daily flight schedules before customer distribution.
• Compile, maintain, and distribute accurate sales, customer, and business development reports.
• Provide general administrative support to the Sales and Business Development teams.

Job Experience and Skills Required

Qualifications:

• National Senior Certificate (Grade 12) essential.
• Post Matric qualification

Experience:

• Minimum of 2 year's experience in an administrative role.
• Minimum of 2year's customer service experience.
• Experience within logistics, freight forwarding, aviation, transport, or supply chain environments will be advantageous.
• Previous exposure to CRM systems and sales administration is beneficial.

Skills:

• Proficient in Microsoft Office (Excel, Outlook, Word, and PowerPoint).
• Strong administrative and organisational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Customer-focused with strong problem-solving and conflict resolution abilities.
• Able to prioritise tasks, meet deadlines, and work effectively under pressure.
• Proactive, adaptable, and capable of working independently.
• Experience using Winfreight Operations and Finance will be advantageous.