Sales Administrator

Staff Unlimited Recruitment; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Staff Unlimited Recruitment seeks an experienced Sales Administrator to join their team in Johannesburg. The role involves processing sales orders, managing customer communications, and ensuring effective order fulfilment in the chemical industry.

Candidates should have at least 2 years of relevant experience and a Grade 12 qualification. Proficiency in Microsoft Office and familiarity with Syspro are essential for this on-site position.

Qualifications

• Minimum of 2 years’ warehouse-related experience.
• Minimum of 2 years’ experience in a sales support or sales administrative role.
• Chemical-related experience is advantageous.

Responsibilities

• Coordinate communication between customers, sales teams, suppliers, and the supply chain.
• Process, manage, and track customer orders from receipt through to delivery.
• Handle customer, supplier, and sales queries, providing timely updates.

Skills

Order processing

Customer communication

Sales support

Microsoft Office

Education

Grade 12 or equivalent

Tools

Syspro

Job description

SALES ADMINISTRATOR

Our client in the chemical industry is seeking an experienced Sales Administrator to join their Johannesburg team. The successful incumbent will be responsible for processing sales orders, invoicing orders, and ensuring effective communication with our customers and sales/operations teams. Assisting walk-in and telephonic customers.

Location: Johannesburg – Modderfontein

Job type: Permanent, on-site

Key Performance Areas

• Coordinate communication between customers, sales teams, suppliers, and the supply chain to ensure accurate and timely order fulfilment.
• Process, manage, and track customer orders from receipt through to delivery.
• Handle customer, supplier, and sales queries, providing timely updates on order status and delivery schedules.
• Monitor stock availability, manage back orders, and ensure customer requirements are met within agreed timeframes.
• Prepare and process quotations, proforma invoices, urgent requests, and Free on Loan (FOL) orders.
• Maintain accurate order, delivery, and FOL documentation and ensure compliance with company procedures.
• Record, investigate, and resolve customer complaints, ensuring effective closure and customer satisfaction.
• Maintain efficient administrative systems and records to support order processing and stakeholder service delivery.
• Provide regular logistics and fulfilment updates to customers and the sales team.
• Support stocktakes and coordinate the Service Technician’s calendar and related administration.

Minimum Requirements

• Grade 12 or equivalent is essential (Maths will be advantageous).
• Minimum of 2 years’ warehouse-related experience.
• Minimum of 2 years’ experience in a sales support or sales administrative role, ideally within the chemical industry.
• Chemical-related experience is advantageous.
• Proficiency in Microsoft Office (Excel, Word, MS Teams, Outlook)
• Syspro