Sales Admin & Customer Service Specialist

Groupe CFAO; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Groupe CFAO in South Africa is seeking an Administration - Administration - General Services Officer to support daily office operations, process orders, and coordinate with Sales and Workshop teams. The role requires Grade 12, at least 3 years in a similar environment, proficiency in Outlook, Word and Excel, and exposure to business/financial processes; Kerridge experience is a plus.

You will handle information, reports, and scheduling, ensuring timely delivery and quality customer service while

Qualifications

• Grade 12 / Matric with a minimum of 3 years in a similar role and environment involving business/financial processes and calculations.
• Proficiency in MS Outlook, Word and Excel.
• Experience with Kerridge is advantageous.

Responsibilities

• Receive and accurately process sales order documentation.
• Follow up on delivery dates and communicate estimates to the sales team.
• Process invoices and prepare relevant documentation and gate passes.
• Assist Sales with administrative tasks and ensure proper documentation.
• Prepare and distribute scheduled and ad-hoc reports to relevant stakeholders.
• Coordinate and track handovers with workshops and service teams.

Skills

Active listening

Reading comprehension

Time management

Speaking

Writing

Coordination

Service orientation

Education

Grade 12 / Matric

Tools

MS Outlook

Word

Excel

Kerridge

Job description

Groupe CFAO in South Africa is seeking an Administration - Administration - General Services Officer to support daily office operations, process orders, and coordinate with Sales and Workshop teams. The role requires Grade 12, at least 3 years in a similar environment, proficiency in Outlook, Word and Excel, and exposure to business/financial processes; Kerridge experience is a plus.

You will handle information, reports, and scheduling, ensuring timely delivery and quality customer service while