Client Relations & Service Specialist

Groupe CFAO; South Africa; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Groupe CFAO in South Africa is seeking a Customer Relations Officer to support administration and general services. The role requires strong Microsoft Office skills, a relevant qualification, and a Code 8 driver’s license. Experience with Kerridge Autoline and ERP systems is advantageous.

Excellent service orientation, communication and multitasking abilities are essential to manage internal and external customer needs effectively in a dynamic environment.

Qualifications

• Word, Excel, PowerPoint proficiency required.
• Higher Certificate or Diploma in Business Management, Customer Services or Public relations required.
• Driver’s License Code 8 required.
• Kerridge Autoline, CRM and ERP systems advantageous.
• Strong English language skills and professional communication.

Skills

Microsoft Office

Active listening

Reading comprehension

Time management

Speaking

Writing

Critical thinking

Active learning

Coordination

Monitoring

Service orientation

Social perceptiveness

Sensitivity

Number facility

Mathematical reasoning

Selective attention

Education

Higher Certificate / Diploma in Business Management or related

Tools

Kerridge Autoline

CRM

ERP systems

Job description

Groupe CFAO in South Africa is seeking a Customer Relations Officer to support administration and general services. The role requires strong Microsoft Office skills, a relevant qualification, and a Code 8 driver’s license. Experience with Kerridge Autoline and ERP systems is advantageous.

Excellent service orientation, communication and multitasking abilities are essential to manage internal and external customer needs effectively in a dynamic environment.