Retail Team Leader: Elevate Service & Sales Performance

Placements24; Upington; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Career advancement

Comprehensive training

Supportive team environment

Leadership experience

Job summary

Placements24 in Upington, Northern Cape seeks a motivated Retail Team Leader to guide a team of sales associates, drive store performance, and deliver exceptional customer experiences. The role supports the Store Manager, fosters a positive work environment, and focuses on service excellence and operational efficiency.

The ideal candidate has retail leadership experience, strong communication, and a proactive attitude, with flexibility for weekends and holidays in a dynamic retail setting.

Qualifications

• Experience in a retail environment with leadership potential or supervision experience.
• Strong customer service and sales orientation.
• Excellent communication and interpersonal skills.
• Ability to lead, motivate and inspire a team.
• Basic understanding of retail operations including inventory and merchandising.
• Reliable, punctual and with a strong work ethic.
• Flexible hours including weekends and public holidays.

Responsibilities

• Lead and motivate a team of retail associates to achieve sales targets and deliver excellent customer service.
• Assist Store Manager with daily store operations, including opening and closing procedures.
• Ensure product knowledge and sales techniques are up-to-date among team members.
• Maintain store presentation and visual merchandising standards.
• Handle customer inquiries and resolve issues to ensure satisfaction.
• Support inventory management tasks, including stock counts and replenishment.
• Contribute to training and development of new team members.
• Adhere to company policies, procedures and safety regulations.

Skills

Leadership

Customer service

Communication

Team motivation

Retail operations

Inventory basics

Education

High school diploma

Job description

Placements24 in Upington, Northern Cape seeks a motivated Retail Team Leader to guide a team of sales associates, drive store performance, and deliver exceptional customer experiences. The role supports the Store Manager, fosters a positive work environment, and focuses on service excellence and operational efficiency.

The ideal candidate has retail leadership experience, strong communication, and a proactive attitude, with flexibility for weekends and holidays in a dynamic retail setting.