Retail Team Lead: Inspire Teams & Drive Sales

Placements24; LegKraal Gate; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary package

Career growth and leadership dev.

Employee discounts on store merch

Ongoing training and support

Job summary

Placements24 is seeking an experienced Retail Team Leader for our Mahikeng, North West store. You will guide a team of retail associates to deliver exceptional customer service and achieve sales targets, while supporting the store management with daily operations and brand standards.

The ideal candidate will have proven leadership skills, strong communication, and a passion for retail. The role offers opportunities for growth in a fast-paced environment and requires weekend and public holiday

Qualifications

• Experience in a retail supervisory or team-lead role.
• Ability to motivate and develop a retail team.
• Strong understanding of retail sales, customer service, and merchandising.

Responsibilities

• Lead and motivate a team of retail associates to achieve store sales targets.
• Assist store management with daily operations, including opening and closing procedures.
• Provide excellent customer service and ensure high standards are met by the team.
• Supervise staff, delegate tasks, and provide coaching and feedback.
• Ensure effective merchandising and presentation of products on the sales floor.
• Manage stock levels and assist with inventory counts and replenishment.
• Handle customer inquiries and escalate as needed.
• Ensure compliance with policies and health and safety regulations.
• Assist in training new team members.
• Foster a positive and collaborative team atmosphere.

Skills

Team leadership

Customer service

Merchandising

Communication

POS systems

Tools

POS systems

Job description

Placements24 is seeking an experienced Retail Team Leader for our Mahikeng, North West store. You will guide a team of retail associates to deliver exceptional customer service and achieve sales targets, while supporting the store management with daily operations and brand standards.

The ideal candidate will have proven leadership skills, strong communication, and a passion for retail. The role offers opportunities for growth in a fast-paced environment and requires weekend and public holiday