Retail Team Leader - Drive Sales & Service (Soweto)

Placements24; Soweto; Presencial; ZAR 83.000 - 124.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts

Career growth

Training programs

Positive work environment

Descripción de la vacante

Placements24 in Soweto is seeking a Retail Team Leader to support daily store operations and guide a team of sales associates. You will drive sales, maintain stock, and ensure outstanding customer service in a fast-paced retail environment.

The role requires leadership experience, strong communication, and a proactive approach to problem solving. Weekend and holiday shifts are expected; a high school diploma is required.

Formación

• Previous experience in retail or customer service.
• Experience in a team leadership or supervisory role is desirable.
• Strong communication and interpersonal skills.
• Excellent customer service and sales orientation.
• Ability to work effectively in a team and independently.
• Flexible to work varied shifts, including weekends and public holidays.

Responsabilidades

• Assist the Store Manager in overseeing daily store operations.
• Lead, motivate, and mentor a team of retail sales associates.
• Provide outstanding customer service and ensure customer satisfaction.
• Drive sales and promote products and promotions to customers.
• Assist with stock management, including receiving, organizing, and replenishing inventory.
• Ensure store presentation, cleanliness, and visual merchandising standards are maintained.
• Process customer transactions accurately using the POS system.
• Handle customer inquiries, issues, and feedback effectively.
• Support the implementation of company policies and procedures.
• Contribute to achieving store sales targets and operational objectives.
• Assist in training new team members.
• Foster a positive and collaborative team environment.

Conocimientos

Team leadership

Communication skills

Customer service

Sales orientation

Teamwork

Educación

High school diploma or equivalent

Herramientas

POS system

Descripción del empleo

Placements24 in Soweto is seeking a Retail Team Leader to support daily store operations and guide a team of sales associates. You will drive sales, maintain stock, and ensure outstanding customer service in a fast-paced retail environment.

The role requires leadership experience, strong communication, and a proactive approach to problem solving. Weekend and holiday shifts are expected; a high school diploma is required.