Retail Team Lead: Elevate Sales & Service

Mr Price Group; Bethal; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group is seeking a Support Store Supervisor in Bethal to help drive sales, deliver excellent customer service and uphold store standards. You will implement customer experience processes and support the store's daily operations.

You will coach and develop store associates, manage stock receiving and merchandising, conduct stock counts, and assist with compliance checks to safeguard assets and achieve KPIs.

Qualifications

• 1–2 years retail experience with supervisory exposure.
• Experience in retail trade is required.
• Strong customer service and leadership skills.

Responsibilities

• Drive sales through customer experience processes and promotions to meet service standards and targets.
• Provide ongoing coaching and mentoring to store associates to up-skill staff.
• Oversee stock receipt, merchandising and replenishment to maintain floor availability.
• Ensure stockroom upkeep, stock counts and compliance with store procedures.

Skills

Retail supervision

Staff coaching

Customer service

Education

Grade 12

Job description

Mr Price Group is seeking a Support Store Supervisor in Bethal to help drive sales, deliver excellent customer service and uphold store standards. You will implement customer experience processes and support the store's daily operations.

You will coach and develop store associates, manage stock receiving and merchandising, conduct stock counts, and assist with compliance checks to safeguard assets and achieve KPIs.