Supervisor Power Fashion Bethal

Mr Price Group; Mpumalanga; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Mr Price Group is seeking an energetic retail supervisor in Mpumalanga to support store management in daily operations, drive sales, and uphold customer service standards. You will help implement processes, manage stock, and coach staff to meet KPIs.

Join a dynamic retailer focused on value and service. The role requires 1–2 years in retail and supervisory experience, Grade 12, and a commitment to teamwork and store performance.

Qualifications

• Grade 12.
• 1–2 years' experience in retail.
• Experience in a supervisory role.
• Retail trade.

Responsibilities

• Support store management in daily operations to meet targets and customer service standards.
• Drive sales through customer experience processes, promotions and plan execution to meet targets.
• Coach and mentor store associates to enable up-skill and improve product knowledge.
• Monitor stock levels and ensure accurate receiving, replenishment and housekeeping of stockroom.

Skills

Team leadership

Customer service

Stock management

Retail experience

Education

Grade 12

Job description

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

Responsibilities

• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
• Team Management:
• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.
• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.

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Qualifications

• Grade: 12
• 1-2 Years' experience in retail.
• Experience in a supervisory role
• Retail trade.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.