Supervisor Power Fashion Bethal

Mr Price Group Careers; Mpumalanga; On-site; ZAR 150,000 - 230,000; Full time

Job summary

Mr Price Group Limited seeks a store supervisor in Mpumalanga, South Africa. You will support store management in daily operations to meet and exceed store targets and customer service standards.

Responsibilities include driving sales through customer experience processes, coaching a team to achieve KPIs, managing stock receipts and replenishment, and ensuring compliance with policies, safety standards, and stock controls.

Qualifications

• Grade 12 (Matric) or equivalent.
• 1–2 years retail experience.
• Experience in a supervisory role.
• Retail trade experience.

Responsibilities

• Support store management in daily operations to meet store targets and customer service standards.
• Drive sales through customer experience processes, promotions, and feedback to meet standards and targets.
• Coach and mentor store associates to enable and up-skill and improve product knowledge.
• Manage stock receipts, unpacking, merchandising, and replenishment on the sales floor.
• Oversee stockroom housekeeping and assist with compliance checks including audits and health & safety.

Skills

Retail experience

Supervisory ability

Retail trade

Education

Grade: 12

Job description

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

Responsibilities

• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
• Team Management:
• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.
• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.

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Qualifications

• Grade: 12
• 1-2 Years' experience in retail.
• Experience in a supervisory role
• Retail trade.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.