Supervisor Power Fashion Bethal

Mr Price Group; Bethal; Presencial; ZAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

Mr Price Group is seeking a Support Store Supervisor in Bethal to help drive sales, deliver excellent customer service and uphold store standards. You will implement customer experience processes and support the store's daily operations.

You will coach and develop store associates, manage stock receiving and merchandising, conduct stock counts, and assist with compliance checks to safeguard assets and achieve KPIs.

Formación

• 1–2 years retail experience with supervisory exposure.
• Experience in retail trade is required.
• Strong customer service and leadership skills.

Responsabilidades

• Drive sales through customer experience processes and promotions to meet service standards and targets.
• Provide ongoing coaching and mentoring to store associates to up-skill staff.
• Oversee stock receipt, merchandising and replenishment to maintain floor availability.
• Ensure stockroom upkeep, stock counts and compliance with store procedures.

Conocimientos

Retail supervision

Staff coaching

Customer service

Educación

Grade 12

Descripción del empleo

Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

Responsibilities

• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
• Team Management:
• Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.
• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.

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Qualifications

• Grade: 12
• 1-2 Years' experience in retail.
• Experience in a supervisory role
• Retail trade.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.