Retail Store Supervisor

Placements24; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Professional development

Team culture

Store management exposure

Job summary

Placements24 in Nelspruit is seeking a motivated Retail Store Supervisor to support daily operations, lead a team of sales associates, and uphold top customer service standards in a fast-paced environment. You will play a key role in maintaining store standards and contributing to a positive shopping environment for customers in Mbombela.

The role focuses on staff scheduling, merchandising, inventory monitoring, and ensuring accurate transactions, with opportunities for career growth and

Qualifications

• Previous retail leadership or supervisory experience is required.
• Strong leadership and staff motivation abilities.
• Solid understanding of retail sales principles and customer service best practices.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced retail environment.
• Flexibility to work various shifts, including weekends, in Nelspruit.

Responsibilities

• Supervise and lead the sales team on the floor, providing guidance and support.
• Assist the store manager with staff scheduling, training, and performance management.
• Ensure all sales transactions are processed accurately and efficiently.
• Maintain high standards of visual merchandising and store presentation.
• Monitor inventory levels and assist with stock replenishment and management.
• Address customer inquiries and resolve complaints to ensure satisfaction.

Skills

Leadership

Team motivation

Customer service

Communication

Fast-paced environment

Job description

About the Role

Our client is seeking a motivated and experienced Retail Store Supervisor to support the management team at their store in Nelspruit . You will play a key role in overseeing daily operations, leading a team of sales associates, and ensuring a high level of customer service and sales performance. This position requires strong leadership skills, a commitment to operational excellence, and the ability to motivate staff. As a supervisor, you will be instrumental in maintaining store standards and contributing to a positive shopping environment for customers in Nelspruit .

Key Responsibilities

• Supervise and lead the sales team on the floor, providing guidance and support.
• Assist the store manager with staff scheduling, training, and performance management.
• Ensure all sales transactions are processed accurately and efficiently.
• Maintain high standards of visual merchandising and store presentation.
• Monitor inventory levels and assist with stock replenishment and management.
• Address customer inquiries and resolve complaints to ensure satisfaction.

Requirements

• Previous experience in a retail leadership or supervisory role is required.
• Proven ability to lead and motivate a team.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced retail environment.
• Flexibility to work various shifts, including weekends, as required by store operations in Nelspruit .

Benefits

• Competitive salary and potential for performance-based incentives.
• Employee discounts on store merchandise.
• Opportunities for professional development and career advancement.
• A supportive and dynamic team culture.
• Direct involvement in store management and team leadership.