Retail Store Ops Lead (Assistant Manager)

Clicks Group Limited; Bloemhof; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Clicks Bloemhof is seeking an Assistant Store Manager to support the Store Manager in delivering sales, service and store operations in a busy Clicks store in the North West province. You will drive promotions, visual merchandising and customer loyalty initiatives while leading a store team.

The role requires 1+ year in assistant store management in FMCG/retail, Grade 12, and a focus on financials, service excellence and staff development.

Qualifications

• Essential: Grade 12 with Maths 50% and English 50%.
• Desirable: Degree in Retail/Business Management.
• Minimum 1 year in an assistant store management role or completed Clicks Trainee Store Management Programme.
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Responsibilities

• Drive sales through promotions and cross-selling while maintaining customer service.
• Manage store operations: expenses, stock, shrinkage, housekeeping and administration.
• Lead in-store visual merchandising to meet brand standards.
• Motivate and direct staff; cover in absence of Store Manager.
• Maintain daily staff schedules per labour policy.
• Support customer service initiatives to enhance loyalty and club card participation.

Skills

Financial management

Staff management

Customer service

Planning and organising

Problem solving

Leadership

Retail operations

Merchandising

Education

Grade 12 (Maths 50% and English 50%)

Degree in Retail/Business Management

Job description

Clicks Bloemhof is seeking an Assistant Store Manager to support the Store Manager in delivering sales, service and store operations in a busy Clicks store in the North West province. You will drive promotions, visual merchandising and customer loyalty initiatives while leading a store team.

The role requires 1+ year in assistant store management in FMCG/retail, Grade 12, and a focus on financials, service excellence and staff development.