Retail Store Manager - WhatJobs Direct George

Placements24; George; Hybrid; ZAR 420,000 - 680,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Training and development

Job summary

Placements24 is seeking a dynamic Retail Store Manager for our George, Western Cape branch. You will drive sales, lead a diverse team, and ensure outstanding customer experience and operational efficiency in a busy retail environment.

The ideal candidate has at least 5 years of progressive retail management experience, strong leadership, budgeting and P&L skills, and a passion for delivering results while upholding brand standards. Hybrid working arrangements may be available.

Qualifications

• Minimum of 5 years of progressive retail management experience.
• Strong leadership and team management skills.
• Excellent understanding of retail operations, merchandising, and inventory control.
• Proficient in budgeting and P&L analysis.
• Exceptional customer service and communication skills.
• Ability to analyze data and make informed decisions.
• Adaptable to fast-paced retail environments.
• Experience with POS systems and retail software.
• Willing to reside in George, Western Cape or relocate.
• Open to hybrid working arrangements for strategic meetings.

Responsibilities

• Develop and implement strategic sales plans to hit revenue targets.
• Recruit, train, motivate, and manage staff for peak performance.
• Oversee daily store operations: inventory, visual merchandising, policies.
• Manage budgets, control expenses, and optimize costs.
• Ensure compliance with health, safety, and security regulations.
• Analyze sales data and market trends for growth opportunities.
• Act as brand ambassador and foster a positive store environment.
• Handle escalated customer issues to maintain satisfaction.
• Collaborate with regional management on marketing initiatives.

Skills

Retail leadership

Team management

Sales strategy

Budgeting & P&L

Customer service excellence

Data analysis

POS systems

Hybrid work readiness

Relocation to George

Tools

POS systems

Retail software suite

Job description

About the Role

Our client, a leading retail group, is seeking a dynamic and results-oriented Retail Store Manager to oversee operations at their well-established branch in George, Western Cape. This is a pivotal role responsible for driving sales, managing a diverse team, and ensuring the highest standards of customer experience and operational efficiency. The ideal candidate will possess strong leadership capabilities, a deep understanding of retail management, and a passion for exceeding business objectives within the vibrant community of George.

Key Responsibilities

• Develop and implement strategic sales plans to achieve store revenue targets and profitability goals.
• Recruit, train, motivate, and manage store staff to ensure peak performance and exceptional customer service.
• Oversee daily store operations, including inventory management, visual merchandising, and adherence to company policies and procedures.
• Manage store budgets, control expenses, and optimize operational costs.
• Ensure compliance with all health, safety, and security regulations.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Act as the primary brand ambassador, fostering a positive store environment and customer loyalty.
• Handle escalated customer issues and resolve them effectively to maintain customer satisfaction.
• Collaborate with the regional management team on marketing initiatives and promotional activities.

Requirements

• Minimum of 5 years of progressive experience in retail management, with a proven track record of success.
• Strong leadership and team management skills.
• Excellent understanding of retail operations, visual merchandising, and inventory control.
• Proficiency in financial management, including budgeting and P&L analysis.
• Exceptional customer service and communication skills.
• Ability to analyze data and make informed business decisions.
• Must be adaptable and able to thrive in a fast-paced retail setting.
• Familiarity with POS systems and relevant retail software.
• Reside in or be willing to relocate to George, Western Cape.
• Openness to hybrid working arrangements as needed for strategic meetings or specific operational requirements.

Benefits

• This position offers a competitive annual salary, performance-based bonuses, and a comprehensive benefits package.
• Employees enjoy generous staff discounts, opportunities for career progression within a growing organization, and ongoing training and development.
• Join a supportive and energetic team in beautiful George and lead a thriving retail store.