Lead Store Manager

Placements24; George; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive base salary

Performance bonuses

Health benefits

Employee discounts

Leadership training

Career advancement

Job summary

Placements24 is seeking a visionary Lead Store Manager for our premier George store. You will oversee all operations, drive profitability, and lead a high‑performing team to deliver exceptional customer experiences in a dynamic retail environment.

The role requires 5+ years in retail leadership, proven P&L management, and strong leadership and coaching skills. You will develop talent, implement strategic sales plans, optimize stock, and uphold brand standards while steering the George store

Qualifications

• 5+ years in retail management leadership.
• Proven track record in driving sales growth and managing P&L statements.
• Strong leadership, team-building, and motivational skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Proficiency with retail management software and POS systems.

Responsibilities

• Develop and implement strategic sales plans to achieve store revenue targets and profitability goals.
• Oversee daily store operations, ensuring efficiency and adherence to company standards.
• Recruit, train, mentor, and manage store staff to foster a motivated and skilled team.
• Manage inventory levels, ordering, and merchandising to optimize stock presentation and minimize losses.
• Ensure an outstanding customer experience through effective customer service strategies and problem resolution.
• Monitor and analyze sales performance data, reporting key insights to senior management.
• Maintain store presentation, ensuring a clean, organized, and visually appealing environment.
• Implement and enforce company policies, procedures, and safety regulations.
• Manage store budget and control operational costs effectively.
• Foster a positive and collaborative work culture that encourages employee engagement and retention.

Skills

Retail leadership

P&L management

Leadership

Communication

Negotiation

Education

Bachelor's degree in Business Administration

Tools

POS systems

Inventory software

Retail management software

Job description

About the Role

Our client, a premier retail establishment in the scenic city of George , is seeking an accomplished and visionary Lead Store Manager to oversee all operations. This is a pivotal leadership role responsible for driving profitability, ensuring exceptional customer experiences, and managing a high-performing team. The ideal candidate will possess a proven track record in retail management, a deep understanding of operational excellence, and a passion for developing talent. You will be instrumental in shaping the store's strategic direction, implementing innovative sales strategies, and upholding the brand's esteemed reputation. This position offers the chance to make a significant impact within a thriving retail environment, contributing directly to the success and growth of the George branch. We are looking for a leader who can inspire, motivate, and guide their team to achieve ambitious goals.

Key Responsibilities

• Develop and implement strategic sales plans to achieve store revenue targets and profitability goals.
• Oversee daily store operations, ensuring efficiency and adherence to company standards.
• Recruit, train, mentor, and manage store staff to foster a motivated and skilled team.
• Manage inventory levels, ordering, and merchandising to optimize stock presentation and minimize losses.
• Ensure an outstanding customer experience through effective customer service strategies and problem resolution.
• Monitor and analyze sales performance data, reporting key insights to senior management.
• Maintain store presentation, ensuring a clean, organized, and visually appealing environment.
• Implement and enforce company policies, procedures, and safety regulations.
• Manage store budget and control operational costs effectively.
• Foster a positive and collaborative work culture that encourages employee engagement and retention.

Requirements

• Extensive experience in retail management, with a minimum of 5 years in a leadership capacity.
• Demonstrated success in driving sales growth and managing P&L statements.
• Strong leadership, team-building, and motivational skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Proficiency in retail management software, POS systems, and inventory control principles.
• Ability to develop and execute strategic business plans.
• Strong understanding of merchandising and visual display principles.
• Must be adaptable and able to work varying shifts, including weekends and holidays, as required by the George location.
• Problem-solving aptitude and a data-driven decision-making approach.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Benefits

• This position comes with a highly competitive base salary, performance-based bonuses, and comprehensive health benefits.
• Our client provides unparalleled opportunities for professional growth and career advancement within its expanding retail network.
• You will have the autonomy to lead and innovate within the George store, supported by a strong corporate structure.
• Enjoy generous employee discounts on products and access to continuous leadership training programs.
• Become part of a forward-thinking company that values its leaders and rewards excellence.
• This is a career-defining opportunity for a passionate retail professional.