Senior Retail Sales Associate - George

Placements24; George; On-site; ZAR 193,000 - 248,000; Full time

Benefits offered by this job

Commission potential

Employee discounts

Career advancement opportunities

Job summary

WhatJobs Direct is seeking a Senior Retail Sales Associate for our George, Western Cape store. You will excel in sales, mentor junior staff, contribute to store operations, and uphold visual merchandising standards to drive a superior customer experience.

The role rewards strong product knowledge, clear communication, and a passion for retail, with opportunities for career growth within the Western Cape market.

Qualifications

• Minimum of 3 years in a retail sales role with a track record of meeting sales targets.
• Proven ability to deliver outstanding customer service and foster customer relationships.
• Experience mentoring or leading junior staff is advantageous.
• Strong knowledge of products and ability to learn and explain details about new merchandise.
• Excellent communication and interpersonal skills.
• Ability to work well in a team and independently.
• Flexibility to work various shifts, including weekends/public holidays at George store.
• Basic understanding of inventory management and visual merchandising principles.
• Passion for retail and customer satisfaction in Western Cape.

Responsibilities

• Engage with customers to understand needs and provide personalized product recommendations to exceed sales targets.
• Achieve and maintain individual sales goals and contribute to overall store sales in George.
• Assist in training and mentoring new sales associates, sharing product knowledge and sales techniques.
• Maintain high standards of visual merchandising and store presentation.
• Manage inventory, including receiving, stocking, and cycle counts.
• Handle customer inquiries, issues, and returns professionally and efficiently.
• Process sales transactions accurately using the POS system.
• Contribute to a clean, organized, and welcoming store environment.
• Act as a brand ambassador, embodying company values and commitment to excellence.

Skills

Retail sales experience

Customer service

Mentoring/leadership

Product knowledge

Communication

Teamwork

Tools

POS system

Job description

About the Role

Our client, WhatJobs Direct, is seeking an experienced and highly motivated Senior Retail Sales Associate for their store located in George, Western Cape, ZA. This role is for an individual passionate about retail, customer service, and driving sales. As a Senior Associate, you will be expected to not only excel in sales but also assist in mentoring junior staff, contribute to store operations, and maintain exceptional visual merchandising standards. You will be a key point of contact for customers, providing expert advice and ensuring a positive shopping experience that encourages repeat business. This is a fantastic opportunity for a dedicated retail professional to grow their career within the Western Cape retail landscape and take on increased responsibilities.

Key Responsibilities

• Engage with customers to understand their needs and provide personalized product recommendations, aiming to exceed sales targets.
• Achieve and maintain individual sales goals and contribute positively to overall store sales objectives in George.
• Assist in training and mentoring new sales associates, sharing product knowledge and sales techniques.
• Maintain high standards of visual merchandising and store presentation.
• Manage inventory efficiently, including receiving, stocking, and conducting cycle counts.
• Handle customer inquiries, issues, and returns professionally and efficiently.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Contribute to maintaining a clean, organized, and welcoming store environment.
• Act as a brand ambassador, embodying the company's values and commitment to excellence.

Requirements

• Minimum of 3 years of experience in a retail sales role, with demonstrated success in achieving sales targets.
• Proven ability to provide outstanding customer service and build customer relationships.
• Experience in mentoring or leading junior team members is a significant advantage.
• Strong product knowledge and the ability to learn and articulate details about new merchandise.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment and independently.
• Flexibility to work various shifts, including weekends and public holidays, as required by the George store.
• Basic understanding of inventory management and visual merchandising principles.
• Passion for the retail industry and customer satisfaction in the Western Cape.

Benefits

Our client offers a competitive hourly wage with the potential for commission or performance-based bonuses, employee discounts on merchandise, and opportunities for career advancement. This role provides valuable experience in a leading retail environment and the chance to develop leadership skills. Join a dedicated team in George and contribute to a vibrant retail atmosphere where your efforts are recognized and rewarded.