Retail Store Manager - Table Bay

Pro Select Consulting; Cape Town; On-site; ZAR 300,000 - 520,000; Full time

Job summary

Pro Select Consulting is seeking a Store Manager in Cape Town to lead daily store operations, drive sales, and inspire the team to meet targets and maintain brand standards. Candidates should bring energy, business acumen, and a customer-centric approach to optimize performance and profitability.

The role focuses on staff development, stock control, and operations while implementing company policies and ensuring exceptional customer service.

Qualifications

• Minimum 3 years experience in a Store Management role.

Responsibilities

• Lead and coach the store team to achieve KPIs and operational targets.
• Recruit, manage performance, and align with company policies.
• Implement customer experience processes to drive sales and brand standards.
• Monitor stock levels and oversee stockroom housekeeping and stock handling.
• Review sales reports to identify opportunities and cost controls.
• Ensure compliance with defined processes and procedures.

Skills

Store leadership

Team development

Customer experience

Sales coaching

Job description

About the job Retail Store Manager - Table Bay

STORE MANAGER - Cape Town

Our client is actively seeking energetic and enterprising Store Managers in various locations to become a valuable addition to their team. Your main responsibilities will be to guide and oversee the store's day-to-day activities, aiming to surpass store targets, foster innovative initiatives, and elevate customer service standards to meet and exceed overall objectives.

Key Responsibilities

• Spearhead store team development by identifying training and coaching needs, emphasizing talent management and succession planning.
• Recruit, administer, and manage performance in alignment with company policies and procedures.
• Implement customer experience processes to ensure adherence to policies and procedures, encompassing business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
• Enforce overall compliance by conducting thorough compliance checks through defined processes.
• Explore and propose new opportunities to boost sales and enhance brand awareness.
• Provide feedback on in-store product performance to the support centre, contributing to sales improvement.
• Collaborate with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.
• Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management.
• Maintain the stockroom's overall upkeep to meet housekeeping standards.
• Manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
• Accurately receive, unpack, merchandise, and replenish the sales floor to drive sales objectives.
• Lead and drive the store team to achieve store KPIs and operational strategy, aligning with company values.

ONLY Candidates with a Minimum of 3 Years Experience in a Store Management role.