Retail Store Leader — Drive Sales & Customer Experience

Placements24; Midrand; On-site; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Training & development

Job summary

Placements24 is seeking an experienced Retail Store Manager to lead the Midrand store, driving sales, managing inventory, and ensuring an exceptional customer experience in a busy shopping hub.

You will oversee daily operations, recruit and develop a high-performing team, maintain visual merchandising standards, and analyse sales data to identify opportunities for growth. A minimum of 3 years in retail management is required.

Qualifications

• Minimum 3 years in retail management or supervisory role.
• Proven ability to drive sales and manage budgets.
• Strong inventory management and loss prevention knowledge.
• Excellent leadership and communication skills.

Responsibilities

• Oversee daily store operations, including opening and closing procedures, cash handling, and customer service excellence.
• Develop and implement strategies to drive store sales, achieve targets, and maximize profitability.
• Manage inventory levels, including ordering, receiving, and stocktaking, to minimize shrinkage and ensure product availability.
• Recruit, train, motivate, and manage a high-performing team of retail associates to uphold brand standards and customer service expectations.
• Maintain store visual merchandising standards and ensure a clean, organized, and inviting shopping environment for all customers.
• Analyze sales data and customer feedback to identify trends, opportunities, and areas for improvement.

Skills

Retail management

Leadership

Customer service

Inventory control

Tools

POS systems

MS Office

Job description

Placements24 is seeking an experienced Retail Store Manager to lead the Midrand store, driving sales, managing inventory, and ensuring an exceptional customer experience in a busy shopping hub.

You will oversee daily operations, recruit and develop a high-performing team, maintain visual merchandising standards, and analyse sales data to identify opportunities for growth. A minimum of 3 years in retail management is required.