Sales Associate: Elevate Customer Experience & Drive Growth

TFG (The Foschini Group); Noord-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

TFG (The Foschini Group) operates Totalsports, aiming to deliver exceptional customer experiences and fashion-forward solutions. Ambassadors represent the brand, helping customers with up-to-date décor and apparel trends while driving sales and stock readiness.

Frontline staff must be passionate about people, target-driven, and adept at communicating. The role emphasizes independent initiative, attention to detail, and building customer loyalty in a fast-paced retail environment.

Qualifications

• Grade 12 (Matric) or equivalent required.
• Excellent communication and customer service skills.
• Able to multitask in a fast-paced retail environment.

Responsibilities

• Be an ambassador for our brand and deliver exceptional customer experience.
• Identify customer needs and provide best solutions.
• Monitor sales performance and contribute to targets.
• Sell a diverse product range and stay updated on trends.
• Prospect for new sales opportunities.
• Assist with stock replenishment to keep the store ready.

Skills

People focus

Target driven

Communication

Multi-tasking

Independence

Initiative

Attention to detail

Customer loyalty

Customer service

Negotiation

Education

Grade 12 (Matric)

Job description

TFG (The Foschini Group) operates Totalsports, aiming to deliver exceptional customer experiences and fashion-forward solutions. Ambassadors represent the brand, helping customers with up-to-date décor and apparel trends while driving sales and stock readiness.

Frontline staff must be passionate about people, target-driven, and adept at communicating. The role emphasizes independent initiative, attention to detail, and building customer loyalty in a fast-paced retail environment.