Retail Shop Assistant: POS, Service & Merchandising

Clicks Group Limited; Kloof; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Clicks Group in KwaZulu-Natal's Kloof area is seeking a friendly, customer‑focused retail assistant to join our in‑store team. You will handle point‑of‑sale transactions, promote clubcard benefits, and help maintain store standards while delivering a positive shopping experience.

Key responsibilities include accurate cash handling, scanning and pricing, promoting promotions, enrolling new clubcard members, and providing product information to customers to support sales targets.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment
• Desirable: Maths 50% and English 50% at Grade 12 level

Responsibilities

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Planning and organising

Problem-solving

Strong customer orientation

Relating and networking

Following instructions

Education

Maths 50% and English 50% at Grade 12 level

Job description

Clicks Group in KwaZulu-Natal's Kloof area is seeking a friendly, customer‑focused retail assistant to join our in‑store team. You will handle point‑of‑sale transactions, promote clubcard benefits, and help maintain store standards while delivering a positive shopping experience.

Key responsibilities include accurate cash handling, scanning and pricing, promoting promotions, enrolling new clubcard members, and providing product information to customers to support sales targets.