Retail Shift Supervisor

Placements24; East London; On-site; ZAR 160,000 - 210,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Employee discounts

Dynamic team culture

Job summary

Placements24 is seeking an experienced Retail Shift Supervisor to lead store operations in East London during various shifts. You will oversee daily activities, guide the sales team, ensure customer satisfaction, and uphold brand standards in the absence of the Store Manager.

This role requires strong leadership, the ability to motivate a team, excellent communication, and hands-on oversight of POS systems, stock, and visual merchandising.

Qualifications

• Previous retail supervisory experience is required.
• Strong customer service and sales skills.
• Ability to lead and motivate a team effectively.
• Excellent communication and problem-solving abilities.
• Flexibility to work evenings and weekends.

Responsibilities

• Supervise and guide the retail team during assigned shifts, ensuring tasks are completed efficiently.
• Assist with customer service, sales transactions, and resolving customer issues.
• Ensure adherence to store policies, procedures, and visual merchandising standards.
• Monitor inventory levels and assist with stock replenishment as needed.
• Contribute to achieving store sales targets and operational goals.
• Support the training and development of junior sales associates.

Tools

POS systems

Job description

Our client is seeking an experienced and proactive Retail Shift Supervisor to lead their store operations during various shifts in East London . You will be responsible for overseeing daily activities, guiding the sales team, ensuring customer satisfaction, and maintaining operational standards in the absence of the Store Manager. This role requires strong leadership skills and the ability to manage a team effectively while driving sales and upholding brand integrity. Be a key leader in our dynamic retail environment in the Eastern Cape .

Key Responsibilities

• Supervise and guide the retail team during assigned shifts, ensuring tasks are completed efficiently.
• Assist with customer service, sales transactions, and resolving customer issues.
• Ensure adherence to store policies, procedures, and visual merchandising standards.
• Monitor inventory levels and assist with stock replenishment as needed.
• Contribute to achieving store sales targets and operational goals.
• Support the training and development of junior sales associates.

Requirements

• Previous retail experience, with at least 1-2 years in a supervisory or team lead capacity.
• Strong customer service and sales skills.
• Ability to lead and motivate a team effectively.
• Familiarity with POS systems and retail operations.
• Excellent communication and problem-solving abilities.
• Flexibility to work various shifts, including evenings and weekends.

Benefits

• Competitive salary and potential performance incentives.
• Opportunity for career progression within the retail sector.
• Employee discounts on store products.
• A dynamic and supportive team culture.
• Gain leadership experience in a key retail role in East London .