Retail Assistant Manager

Placements24; Gqeberha; On-site; ZAR 156,000 - 234,000; Full time

Benefits offered by this job

Bonus potential

Employee discount

Career development

Team oriented culture

Exposure to management

Job summary

Placements24 is seeking a proactive Retail Assistant Manager for our Port Elizabeth store to support the Store Manager in daily operations and drive sales. You will supervise staff, ensure strong customer service, and maintain inventory accuracy and visual standards.

The role requires at least 2 years in retail supervisory roles, excellent communication, and flexibility to work evenings, weekends and holidays. Join a collaborative team focused on customer satisfaction and growth.

Qualifications

• Minimum of 2 years of experience in a retail supervisory or leadership role.
• Demonstrated ability to drive sales and provide outstanding customer service.
• Strong understanding of retail operations including inventory and POS systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A passion for retail and a commitment to team success.

Responsibilities

• Assist the Store Manager in overseeing daily store operations and staff performance.
• Provide excellent customer service, resolve customer issues, and build strong customer relationships.
• Support sales initiatives and contribute to achieving store sales targets.
• Manage inventory, including receiving, stocking, and merchandising products.
• Ensure the store is clean, organized, and visually appealing at all times.
• Assist with staff training, scheduling, and performance management.

Skills

Retail leadership

Customer service

Inventory management

POS systems

Communication

Problem solving

Tools

POS systems

Job description

About the Role

Our client is seeking a proactive and customer-focused Retail Assistant Manager to support the leadership team in their Port Elizabeth store. This role is vital in ensuring the store operates efficiently and provides an exceptional shopping experience. You will assist the Store Manager in daily operations, staff supervision, and achieving sales targets. If you have a passion for retail, strong leadership potential, and a commitment to customer satisfaction, this is an excellent opportunity to advance your career in a supportive environment.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and staff performance.
• Provide excellent customer service, resolve customer issues, and build strong customer relationships.
• Support sales initiatives and contribute to achieving store sales targets.
• Manage inventory, including receiving, stocking, and merchandising products.
• Ensure the store is clean, organized, and visually appealing at all times.
• Assist with staff training, scheduling, and performance management.

Requirements

• Minimum of 2 years of experience in a retail supervisory or leadership role.
• Demonstrated ability to drive sales and provide outstanding customer service.
• Strong understanding of retail operations, including inventory and POS systems.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A passion for retail and a commitment to team success.

Benefits

• Competitive annual salary and potential for bonuses.
• Significant employee discount on store merchandise.
• Opportunities for professional development and career growth.
• A supportive and collaborative team culture.
• Exposure to all facets of retail store management.