Retail Sales Supervisor - WhatJobs Direct (Randburg)

Placements24; Randburg; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Commission/Bonus

Employee discounts

Training & development

Zusammenfassung

Placements24 in Randburg, South Africa, is seeking a Retail Sales Supervisor to lead a motivated sales team on-site. You will drive store performance, coach staff, and ensure outstanding customer service while maintaining store standards and visual merchandising.

The role offers growth opportunities and requires flexibility to work weekends/evenings. If you excel at coaching, analytics, and delivering results in a busy retail environment, this is a compelling stepping stone into store management.

Qualifikationen

• Experience leading a retail sales team.
• Proven track record of meeting sales targets.
• Strong communication and customer service skills.
• Familiarity with POS systems and inventory processes.

Aufgaben

• Lead and motivate retail sales team to hit targets.
• Deliver excellent customer service and loyalty.
• Train and onboard new sales staff.
• Monitor sales performance; coach the team.
• Ensure visual merchandising and clean presentation.
• Handle inquiries and transactions professionally.
• Assist with inventory, stock counts, replenishment.
• Support Store Manager in daily operations.
• Enforce company policies and procedures.
• Escalate customer issues when needed.

Kenntnisse

Leadership

Customer service

Communication

Team motivation

POS proficiency

Inventory control

Visual merchandising

Tools

POSSystems

Jobbeschreibung

About the Role

Our client is seeking an energetic and results-driven Retail Sales Supervisor to join their team in Randburg, Gauteng . This role is perfect for an individual passionate about sales and customer engagement, looking to take on more responsibility. The Sales Supervisor will be responsible for motivating the sales team, driving sales performance, ensuring excellent customer service, and supporting store management with daily operations. This on-site position requires a proactive individual who can inspire a team and contribute to a positive and productive sales environment. You will be a key player in the success of the store and have opportunities for growth.

Key Responsibilities

• Lead and motivate a team of retail sales associates to achieve individual and store sales targets.
• Provide excellent customer service, ensuring customer satisfaction and loyalty.
• Assist in training and onboarding new sales staff, sharing best practices.
• Monitor sales performance and provide feedback and coaching to the sales team.
• Ensure effective visual merchandising and maintain store presentation standards.
• Handle customer inquiries, concerns, and transactions with professionalism and efficiency.
• Assist with inventory management, including stock counts and replenishment.
• Support the Store Manager in daily operational tasks and achieving store goals.
• Ensure adherence to all company policies and procedures.
• Act as a point of escalation for customer issues when necessary.

Requirements

• Proven experience in retail sales, with at least 2 years in a supervisory or lead role.
• Demonstrated ability to meet and exceed sales goals.
• Excellent communication and interpersonal skills.
• Strong leadership and team motivation capabilities.
• Customer-focused approach with a passion for service excellence.
• Ability to work flexible hours, including weekends and evenings.
• Basic understanding of inventory control and visual merchandising.
• Proficiency with POS systems and general computer literacy.
• Ability to stand for extended periods and perform physical tasks related to stocking.

Location

Located in or able to commute to Randburg, Gauteng .

Benefits

This role offers a competitive salary, commission/bonus opportunities based on performance, and employee discounts. You will receive ongoing training and development to enhance your leadership and sales skills. Be part of a dynamic and supportive retail environment in Randburg . This is an excellent stepping stone for career advancement in retail management.