Retail Department Supervisor

Placements24; Randburg; Ibrido; ZAR 180.000 - 240.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff discounts

Provident fund

Career development

Descrizione del lavoro

Placements24 is seeking a Retail Department Supervisor for a Randburg, Gauteng store. This on-site role blends some remote administrative tasks to support department leadership and store success.

You will lead daily department operations, manage stock, drive sales, and ensure top-tier customer service through effective coaching and merchandising. The position requires retail experience and a proactive, team-focused mindset.

Competenze

• Minimum of 3 years in retail with at least 1 year in a supervisory role.
• Proven track record in driving sales and managing inventory.
• Strong understanding of retail operations and customer service.
• Excellent leadership and communication skills.
• Ability to work with a team and motivate staff.
• Flexibility to work shifts including weekends; some remote admin duties in Randburg.

Mansioni

• Supervise daily operations within your assigned retail department, ensuring efficiency and adherence to company standards.
• Manage inventory levels, including ordering, receiving, and stock rotation, to maintain optimal availability and presentation.
• Drive sales performance within the department by implementing effective sales strategies and motivating the team.
• Ensure high standards of customer service are consistently delivered by department staff.
• Train, coach, and mentor department associates to enhance their skills and product knowledge.
• Maintain visual merchandising standards and ensure product displays are attractive and organized.
• Monitor department performance metrics and provide reports and insights to the Store Manager.
• Implement and enforce loss prevention strategies to minimize stock shrinkage.
• Handle customer inquiries and resolve complaints within the department effectively.
• Contribute to the overall success of the store by collaborating with other departments and management.

Conoscenze

Leadership

Communication

Interpersonal

Teamwork

Sales focus

Organizational skills

Customer service

Attention to detail

Hybrid work

Strumenti

POS systems

Basic computer apps

Descrizione del lavoro

About the Role

Our client, a distinguished retail group, is seeking a motivated and experienced Retail Department Supervisor to lead a specific department within their busy Randburg, Gauteng store. This role offers a unique blend of on-site supervision and potential for remote administrative tasks, providing flexibility for the right candidate. You will be responsible for overseeing daily operations within your designated department, managing inventory, driving sales, and ensuring exceptional customer service standards are met. The ideal candidate will possess strong leadership qualities, a deep understanding of retail dynamics, and a passion for delivering a superior shopping experience. You will work closely with the Store Manager and other department leads to foster a positive and productive work environment. This is an excellent opportunity to advance your retail career in a dynamic environment within the thriving Randburg area.

Key Responsibilities

• Supervise daily operations within your assigned retail department, ensuring efficiency and adherence to company standards.
• Manage inventory levels, including ordering, receiving, and stock rotation, to maintain optimal availability and presentation.
• Drive sales performance within the department by implementing effective sales strategies and motivating the team.
• Ensure high standards of customer service are consistently delivered by department staff.
• Train, coach, and mentor department associates to enhance their skills and product knowledge.
• Maintain visual merchandising standards and ensure product displays are attractive and organized.
• Monitor department performance metrics and provide reports and insights to the Store Manager.
• Implement and enforce loss prevention strategies to minimize stock shrinkage.
• Handle customer inquiries and resolve complaints within the department effectively.
• Contribute to the overall success of the store by collaborating with other departments and management.

Requirements

• Minimum of 3 years of experience in a retail environment, with at least 1 year in a supervisory or key-holder role.
• Proven track record in driving sales and managing inventory effectively.
• Strong understanding of retail operations, visual merchandising, and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work collaboratively with a team and motivate staff.
• Proficiency with POS systems and basic computer applications.
• Flexibility to work various shifts, including weekends, with potential for some remote administrative duties in Randburg, Gauteng .
• A customer-centric approach and a commitment to excellence in retail.
• Strong organizational skills and attention to detail.
• Ability to adapt to a hybrid work model, balancing on-site duties with remote responsibilities.

Benefits

This role offers a competitive annual salary of ZAR . Employees benefit from generous staff discounts on company products, opportunities for professional development and career advancement within the retail sector, and participation in a company provident fund. You will experience a supportive and dynamic work environment that encourages teamwork and growth in Randburg, Gauteng . This position provides a valuable opportunity to take on leadership responsibilities and significantly contribute to store success through a balanced approach to work.