Retail Sales Supervisor: Lead High-Impact Team

JVR Software; Pretoria; On-site; ZAR 180,000 - 300,000; Full time

Job summary

JVR Software in Pretoria is seeking a passionate Sales Supervisor to lead our sales team in a fast-paced retail environment. You will mentor staff, drive revenue through upselling and cross-selling, and ensure superior customer experiences while meeting sales targets.

The role requires hands-on supervision, strong communication, and the ability to manage shifts, stock, and cash procedures with energy and initiative.

Qualifications

• 3+ years retail experience (essential)
• Proven track record in achieving sales targets
• Leadership or supervisory experience advantageous
• Strong sales and customer service orientation
• Excellent communication and interpersonal skills
• Problem-solving and decision-making abilities
• High energy, confidence and initiative
• Ability to work under pressure and manage multiple tasks
• Strong attention to detail and organizational skills
• Matric (Grade 12)

Responsibilities

• Assist Store Manager in achieving daily, weekly and monthly sales targets and KPIs
• Supervise staff during shifts, ensuring productivity and accountability
• Ensure staff adhere to customer service standards and company values
• Monitor stock levels and report shortages or discrepancies
• Support daily store operations, including opening and closing procedures
• Ensure cash handling, banking and procedures are followed accurately
• Drive upselling, cross-selling and product knowledge to maximise revenue
• Assist with staff scheduling and shift planning when required

Skills

Sales targets

Supervisory experience

Customer service

Communication

Leadership

Attention to detail

Education

Matric (Grade 12)

Tools

MS Office

POS system

Job description

JVR Software in Pretoria is seeking a passionate Sales Supervisor to lead our sales team in a fast-paced retail environment. You will mentor staff, drive revenue through upselling and cross-selling, and ensure superior customer experiences while meeting sales targets.

The role requires hands-on supervision, strong communication, and the ability to manage shifts, stock, and cash procedures with energy and initiative.