Dynamic Retail Sales Supervisor | Lead & Elevate Results

Frontier Co; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Frontier Co in Pretoria is seeking a passionate Sales Supervisor to support store operations and lead the sales team in a fast-paced retail environment.

The role emphasizes mentoring staff, delivering outstanding customer experiences, and driving revenue through upselling and strong product knowledge. You will supervise shifts, ensure accurate cash handling, monitor stock, and uphold company values while supporting daily operations.

Qualifications

• Minimum 3 years retail experience.
• Proven track record in achieving sales targets.
• Previous supervisory or leadership experience.
• Strong communication and customer service orientation.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Assist the Store Manager in achieving daily, weekly, and monthly sales targets and KPIs.
• Supervise staff during shifts, ensuring productivity and accountability.
• Ensure all staff adhere to customer service standards and company values.
• Monitor stock levels and report shortages or discrepancies.
• Support daily store operations, including opening and closing procedures.
• Ensure all cash handling, banking, and procedures are followed accurately.
• Drive upselling, cross-selling, and product knowledge to maximize revenue.
• Assist with staff scheduling and shift planning when required.

Skills

Retail experience

Sales targets

Supervisory experience

Customer service

Communication

Problem-solving

Initiative

Detail orientation

Organizational skills

Working under pressure

Job description

Frontier Co in Pretoria is seeking a passionate Sales Supervisor to support store operations and lead the sales team in a fast-paced retail environment.

The role emphasizes mentoring staff, delivering outstanding customer experiences, and driving revenue through upselling and strong product knowledge. You will supervise shifts, ensure accurate cash handling, monitor stock, and uphold company values while supporting daily operations.