Retail Sales Manager

JVR Software; Johannesburg; On-site; ZAR 350,000 - 520,000; Full time

Job summary

AtripleA recruitment & temps in Gauteng searches for a Retail Sales Manager to lead an in-store team in Johannesburg, focusing on customer service, productivity, and brand presence. The role requires proactive leadership and attention to detail on the shop floor.

The candidate will oversee targets, staff coaching, merchandising, and daily operations, with a strong emphasis on relationships, training, and reporting to management.

Qualifications

• Matric / Senior Certificate.
• Fluent in English and Afrikaans.
• Minimum 5 years’ management experience with a proven track record of exceeding sales targets.
• Valid driver’s license and own transport.

Responsibilities

• Allocate sales targets and ensure team performance meets or exceeds expectations.
• Ensure consistent delivery of excellent customer service.
• Maintain high merchandising and store presentation standards.
• Lead, motivate, mentor, and develop the store team to maximise sales.
• Manage daily store operations, sales activities, and staff performance.
• Enforce work procedures and address non-compliance appropriately.
• Provide daily sales reporting to management and staff.
• Ensure ongoing staff training, development, and strong product knowledge.

Skills

Team leadership

Customer service

Communication

MS Excel

Time management

HR knowledge

Education

Matric / Senior Certificate

Tools

Excel

Email

Job description

Employer AtripleA recruitment & temps Location Gauteng Job type Other IT/Computer Salary Not specified Posted 25 Oct 2026

Job Overview

We are seeking a dynamic and hands‑on Retail Sales Manager to lead our in‑store team and drive sales performance. The successful candidate will be based on the sales floor, ensuring exceptional customer service, staff productivity, and strong brand presence. This role requires a motivated leader with a proactive “can‑do” attitude and strong attention to detail.

Job title: Retail Sales Manager Locations: Johannesburg (JHB)

Key Responsibilities

• Allocate sales targets and ensure team performance meets or exceeds expectations.
• Ensure consistent delivery of excellent customer service.
• Maintain high merchandising and store presentation standards.
• Lead, motivate, mentor, and develop the store team to maximise sales.
• Manage daily store operations, sales activities, and staff performance.
• Enforce work procedures and address non-compliance appropriately.
• Provide daily sales reporting to management and staff.
• Ensure ongoing staff training, development, and strong product knowledge.

Requirements & Skills

• Matric / Senior Certificate.
• Strong computer skills (Excel, Email).
• Fluent in English and Afrikaans (both essential).
• Minimum 5 years’ management experience with a proven track record of exceeding sales targets.
• Ability to build strong working relationships and lead a team effectively.
• Valid driver’s license and own transport.
• Ability to remain calm under pressure and adapt quickly to changes.
• Basic HR knowledge.
• Willingness to work retail hours (195 hours/month; shift roster).