Retail Sales Floor Leader: Customer Experience & Merchandising

Placements24; Benoni; On-site; ZAR 160,000 - 260,000; Full time

Benefits offered by this job

Employee discounts

Training programs

Job summary

Placements24 in Benoni, South Africa, seeks a dynamic Retail Sales Floor Coordinator to manage the sales floor, assist customers, and support the sales team. This role emphasizes delivering exceptional service, maintaining store presentation, and driving sales performance in a busy retail environment.

The ideal candidate is energetic, customer-focused, with strong communication and organizational skills. You will work closely with management to ensure smooth daily operations and a welcoming

Qualifications

• Previous retail sales or customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work weekends and holidays.
• On-site Benoni location.

Responsibilities

• Oversee the daily operations of the sales floor, ensuring a positive customer experience.
• Assist customers with product selection, inquiries, and provide exceptional service.
• Guide and support sales associates to achieve their targets.
• Maintain visual merchandising standards and ensure product displays are attractive and organized.
• Monitor inventory levels on the sales floor and replenish stock as needed.
• Process sales transactions accurately and efficiently.
• Address customer concerns and resolve issues to ensure satisfaction.
• Ensure the sales floor is clean, tidy, and welcoming at all times.
• Communicate effectively with store management regarding sales, customer feedback, and operational needs.
• Stay informed about product knowledge, promotions, and company policies.

Skills

Interpersonal communication

Customer service

Team collaboration

POS proficiency

Education

High school diploma or equivalent

Tools

POS Systems

Job description

Placements24 in Benoni, South Africa, seeks a dynamic Retail Sales Floor Coordinator to manage the sales floor, assist customers, and support the sales team. This role emphasizes delivering exceptional service, maintaining store presentation, and driving sales performance in a busy retail environment.

The ideal candidate is energetic, customer-focused, with strong communication and organizational skills. You will work closely with management to ensure smooth daily operations and a welcoming