Store Team Leader, Retail Ops – Growth & Bonuses

Placements24; Benoni; On-site; ZAR 70,000 - 85,000; Full time

Benefits offered by this job

Performance-based bonuses

Staff discounts

Job summary

Placements24 in Benoni, Gauteng, is seeking a Store Team Leader to support store management and lead a team of sales associates. You will drive sales, maintain store standards, and ensure a positive customer experience on the shop floor.

The role requires a proactive leader with strong communication skills, experience in retail, and the ability to coach staff, manage inventory, and oversee merchandising while delivering excellent service across shifts.

Qualifications

• Minimum 1 year in a supervisory or leadership role.
• Strong communication and interpersonal skills.
• Proven ability to lead and motivate a team.
• Customer-centric approach with passion for service.
• Flexibility to work weekends and public holidays in Benoni.
• Ability to work independently and as part of a team.
• Good organizational skills and attention to detail.

Responsibilities

• Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
• Assist in managing daily store operations, ensuring smooth workflow and efficiency.
• Provide ongoing coaching and training to team members on product knowledge and sales techniques.
• Oversee merchandising and ensure the sales floor is well-organized and visually appealing.
• Handle customer inquiries and resolve complaints promptly and professionally.
• Assist with inventory management, including stock counts and replenishment.
• Ensure compliance with company policies, procedures, and health and safety standards.
• Operate the Point of Sale (POS) system accurately and efficiently.
• Support the Store Manager in implementing sales strategies and promotions.

Skills

Leadership

Customer service

Sales

Team motivation

POS operation

Tools

POS system

Job description

Placements24 in Benoni, Gauteng, is seeking a Store Team Leader to support store management and lead a team of sales associates. You will drive sales, maintain store standards, and ensure a positive customer experience on the shop floor.

The role requires a proactive leader with strong communication skills, experience in retail, and the ability to coach staff, manage inventory, and oversee merchandising while delivering excellent service across shifts.