Retail Sales Floor Coordinator

Placements24; Benoni; On-site; ZAR 160,000 - 260,000; Full time

Benefits offered by this job

Employee discounts

Training programs

Job summary

Placements24 in Benoni, South Africa, seeks a dynamic Retail Sales Floor Coordinator to manage the sales floor, assist customers, and support the sales team. This role emphasizes delivering exceptional service, maintaining store presentation, and driving sales performance in a busy retail environment.

The ideal candidate is energetic, customer-focused, with strong communication and organizational skills. You will work closely with management to ensure smooth daily operations and a welcoming

Qualifications

• Previous retail sales or customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work weekends and holidays.
• On-site Benoni location.

Responsibilities

• Oversee the daily operations of the sales floor, ensuring a positive customer experience.
• Assist customers with product selection, inquiries, and provide exceptional service.
• Guide and support sales associates to achieve their targets.
• Maintain visual merchandising standards and ensure product displays are attractive and organized.
• Monitor inventory levels on the sales floor and replenish stock as needed.
• Process sales transactions accurately and efficiently.
• Address customer concerns and resolve issues to ensure satisfaction.
• Ensure the sales floor is clean, tidy, and welcoming at all times.
• Communicate effectively with store management regarding sales, customer feedback, and operational needs.
• Stay informed about product knowledge, promotions, and company policies.

Skills

Interpersonal communication

Customer service

Team collaboration

POS proficiency

Education

High school diploma or equivalent

Tools

POS Systems

Job description

About the Role

Our client, a vibrant and customer-centric retailer, is seeking a dynamic Retail Sales Floor Coordinator to join their team in Benoni, Gauteng . This role is crucial for ensuring an exceptional shopping experience by managing the sales floor, guiding customer interactions, and supporting sales associates. The ideal candidate is energetic, customer-focused, and possesses excellent communication and organizational skills. You will be instrumental in maintaining store presentation, assisting customers with inquiries, and contributing to the achievement of sales goals. This position offers a fantastic opportunity for individuals passionate about retail and customer service to make a significant impact within a well-established store environment in Benoni . You will work closely with the management team to ensure all sales floor operations run smoothly and efficiently, fostering a positive atmosphere for both customers and staff. Your dedication to excellent service will be key to the store's success.

Key Responsibilities

• Oversee the daily operations of the sales floor, ensuring a positive customer experience.
• Assist customers with product selection, inquiries, and provide exceptional service.
• Guide and support sales associates to achieve their targets.
• Maintain visual merchandising standards and ensure product displays are attractive and organized.
• Monitor inventory levels on the sales floor and replenish stock as needed.
• Process sales transactions accurately and efficiently.
• Address customer concerns and resolve issues to ensure satisfaction.
• Ensure the sales floor is clean, tidy, and welcoming at all times.
• Communicate effectively with store management regarding sales, customer feedback, and operational needs.
• Stay informed about product knowledge, promotions, and company policies.

Requirements

• Previous experience in a retail sales or customer service role is essential.
• Excellent interpersonal and communication skills.
• A strong customer-first attitude and passion for delivering great service.
• Ability to work effectively in a team environment.
• Good organizational skills and attention to detail.
• Proficiency with POS systems.
• Ability to work flexible hours, including weekends and holidays.
• High school diploma or equivalent.
• Enthusiastic and proactive approach to tasks.
• Must be able to work on-site in Benoni.

Benefits

• Our client offers a competitive salary and opportunities for growth within the retail sector.
• You will gain valuable experience in sales floor management and customer engagement, working with a supportive team in Benoni.
• This role provides a direct impact on customer satisfaction and store performance, with potential for advancement within the company.
• Benefit from employee discounts and training programs designed to enhance your retail career.