Retail Sales Associate - Customer Focused

Placements24; Bloemfontein; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Medical & dental insurance

Employee discounts

Training & advancement

Team environment

Job summary

Placements24 in Bloemfontein seeks a friendly Retail Sales Associate to enhance the customer shopping experience. You will assist customers with product selection, explain features, and complete sales at the POS, while keeping the store welcoming and well-presented.

The role emphasizes teamwork, effective communication, and a proactive attitude to drive sales and store success in a busy retail environment.

Qualifications

• Previous customer service or retail sales experience is advantageous.
• Excellent communication and interpersonal skills.
• A positive attitude and a genuine passion for helping customers.
• Ability to work effectively in a team environment and follow instructions.
• Basic understanding of sales principles and customer service best practices.
• Willingness to learn about products and company offerings.

Responsibilities

• Greet and engage customers in a friendly and welcoming manner upon entry to the store.
• Provide knowledgeable assistance to customers regarding product features, benefits, and availability.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain store appearance and visual merchandising standards, ensuring a clean and organized shopping environment.
• Assist with inventory management, including receiving stock, restocking shelves, and conducting inventory counts.
• Handle customer inquiries and resolve any issues or complaints promptly and professionally.

Skills

Customer service experience

Communication skills

Team player

POS system knowledge

Tools

POS system

Job description

About the Role

Our client is seeking a friendly and customer-oriented Retail Sales Associate to join their team in Bloemfontein . This role is integral to providing an outstanding shopping experience, assisting customers with product selection, and driving sales. You will be the face of the brand, engaging with customers, answering their questions, and ensuring they leave satisfied. This position offers a great opportunity for individuals passionate about customer service and retail to grow within a supportive environment and contribute directly to store success.

Key Responsibilities

• Greet and engage customers in a friendly and welcoming manner upon entry to the store.
• Provide knowledgeable assistance to customers regarding product features, benefits, and availability.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain store appearance and visual merchandising standards, ensuring a clean and organized shopping environment.
• Assist with inventory management, including receiving stock, restocking shelves, and conducting inventory counts.
• Handle customer inquiries and resolve any issues or complaints promptly and professionally.

Requirements

• Previous experience in a customer service or retail sales role is advantageous.
• Excellent communication and interpersonal skills.
• A positive attitude and a genuine passion for helping customers.
• Ability to work effectively in a team environment and follow instructions.
• Basic understanding of sales principles and customer service best practices.
• Willingness to learn about products and company offerings.

Benefits

• Competitive hourly wage with potential for performance incentives.
• Comprehensive medical and dental insurance options.
• Employee discounts on a wide range of products.
• Opportunities for training and advancement within the retail sector.
• A positive and collaborative team atmosphere in our Bloemfontein store.