Retail Sales Consultant

Placements24; Sandton; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Career growth opportunities

Job summary

Placements24 in Sandton is seeking a highly skilled Retail Sales Consultant for a premium store. You will deliver expert product advice, build client relationships, and ensure a luxurious shopping experience on-site.

The role requires strong communication, a polished demeanor, and the ability to meet sales targets while maintaining stock and visual standards. Experience in luxury retail is preferred, with weekend/holiday availability.

Qualifications

• Proven sales or customer service background.
• Experience in luxury or high-end retail preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Engage customers, assess their needs, and advise on products.
• Promote products and services to meet/exceed sales targets.
• Build lasting customer relationships for loyalty and repeat business.
• Maintain in-depth knowledge of products, promotions and services.
• Ensure store presentation, merchandising and stock organization.
• Process transactions accurately using the POS system.
• Address inquiries and resolve issues promptly to ensure satisfaction.
• Collaborate with team to achieve store goals and a positive environment.
• Assist with inventory management and stock replenishment.

Skills

Sales experience

Customer service

Luxury retail

Communication skills

Teamwork

POS systems

Attention to detail

Tools

POS systems

Microsoft Office

Job description

About the Role

Our client is looking for a highly skilled and customer-centric Retail Sales Consultant for their premium store located in the vibrant district of Sandton . This role is designed for individuals who excel in providing expert advice, building customer relationships, and driving sales through personalized service. The Sales Consultant will be responsible for understanding customer needs, recommending suitable products, and ensuring a luxurious and seamless shopping experience. This is an on-site position requiring a polished demeanor, exceptional communication skills, and a passion for the retail sector in Sandton . You will be an ambassador for the brand, contributing significantly to customer loyalty and store revenue.

Key Responsibilities

• Engage customers proactively, understand their needs, and provide expert product advice and solutions.
• Drive sales by effectively promoting products and services, meeting and exceeding individual sales targets.
• Build and maintain strong, long-lasting customer relationships, fostering loyalty and repeat business.
• Maintain an in-depth knowledge of all products, promotions, and services offered.
• Ensure the store's presentation standards are met, including visual merchandising and stock organization.
• Process sales transactions accurately and efficiently using the POS system.
• Handle customer inquiries and resolve issues promptly and professionally to ensure satisfaction.
• Collaborate with team members to achieve store goals and create a positive work environment.
• Assist with inventory management and stock replenishment as needed.

Requirements

• Proven experience in a sales or customer service role, preferably in a luxury or high-end retail environment.
• Excellent communication, interpersonal, and active listening skills.
• Strong sales acumen and a proven ability to close sales and meet targets.
• Passionate about customer service and creating exceptional shopping experiences.
• Ability to work effectively both independently and as part of a team.
• Knowledge of POS systems and basic computer applications.
• Professional appearance and demeanor suitable for a Sandton retail setting.
• Willingness to work flexible hours, including weekends and public holidays.
• Must be based in or able to commute to Sandton , Gauteng.

Benefits

Our client offers a competitive salary, attractive commission structure, and opportunities for career growth in a prestigious retail setting. Employees benefit from extensive product training, staff discounts, and a stimulating work environment. This role in Sandton provides the chance to work with premium brands and develop advanced sales and clienteling skills. You will be part of a dedicated team focused on delivering excellence in customer engagement and sales performance.