Retail Sales Consultant

Placements24; Cape Town; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Comprehensive training programs

Career advancement opportunities

Generous employee discounts

Supportive and performance-driven work

Job summary

Placements24 in Upington is seeking a knowledgeable Retail Sales Consultant to provide expert advice and personalized service to customers, helping them find the right products and ensuring a premium shopping experience.

You will build lasting relationships, drive sales through consultations, and maintain high customer satisfaction while representing the Upington community and our client with professionalism.

Qualifications

• Previous experience as a Sales Consultant or in a client-facing sales role.
• Excellent communication and active listening skills.
• Ability to meet and exceed sales targets.
• Strong product knowledge and quick learning.
• Customer-centric service mindset.

Responsibilities

• Engage customers to understand requirements and preferences.
• Provide in-depth product knowledge and recommendations.
• Achieve and exceed personal sales targets.
• Maintain an organized and presentable sales floor.
• Process sales transactions and manage customer accounts.
• Handle inquiries, provide support, and resolve issues.
• Stay updated on market trends in Upington.

Job description

About the Role

Our client is seeking a knowledgeable and personable Retail Sales Consultant to join their team in Upington. This role is focused on providing expert advice and personalized service to customers, helping them find the right products to meet their needs. You will be instrumental in building customer relationships, driving sales through consultations, and maintaining a high standard of customer satisfaction. This is an excellent opportunity to contribute to a growing retail presence in the Northern Cape, engaging directly with the Upington community and offering a premium sales experience.

Key Responsibilities

• Engage customers in meaningful conversations to understand their requirements and preferences.
• Provide in-depth product knowledge and expert recommendations to guide purchasing decisions.
• Achieve and exceed personal sales targets through effective consultation and closing techniques.
• Maintain an organized and presentable sales floor, ensuring products are well-displayed.
• Process sales transactions accurately and manage customer accounts efficiently.
• Handle customer inquiries, provide support, and resolve issues with a focus on customer retention.
• Stay updated on product knowledge, market trends, and competitor activities relevant to the Upington market.

Requirements

• Previous experience as a Sales Consultant or in a similar client-facing sales role is essential.
• Exceptional communication, interpersonal, and active listening skills.
• A proven ability to meet and exceed sales targets.
• Strong product knowledge and the ability to learn quickly about new offerings.
• Customer-centric approach with a commitment to delivering outstanding service.
• Professional demeanor and presentation, suitable for client interactions in Upington.

Benefits

• Competitive annual salary with attractive commission structures.
• Comprehensive training programs to enhance product and sales expertise.
• Opportunities for career advancement within the sales and retail sectors.
• Generous employee discounts on company products.
• A supportive and performance-driven work environment.