Retail Sales Associate (Specialist)

Placements24; Mtubatuba Local Municipality; On-site; ZAR 55,000 - 83,000; Part time

Benefits offered by this job

Health insurance

Retirement plan

Employee discounts

Job summary

Placements24 in Richards Bay, KwaZulu-Natal, is seeking a part-time Retail Sales Associate to greet customers, understand their needs, and guide product selections to drive sales while maintaining store standards.

The role emphasizes excellent service, product knowledge, and teamwork. Applicants should be flexible to work weekends and holidays, with a positive attitude and reliable attendance; benefits include health cover, retirement savings, and employee discounts.

Qualifications

• Previous experience in customer-facing roles preferred.
• Excellent communication and interpersonal skills.
• Willingness to learn about product lines.
• Ability to work as part of a team.
• Reliable and punctual.
• Flexible hours including weekends/public holidays.

Responsibilities

• Greet and assist customers, providing tailored product recommendations.
• Assist with product selection, fitting, and purchases at the POS.
• Achieve individual sales targets and contribute to store goals.
• Maintain up-to-date knowledge of products, features and promotions.
• Handle inquiries, complaints and returns courteously.
• Assist with stock, merchandising and store cleanliness.

Skills

Customer service

Communication

Teamwork

Sales principles

Flexibility

Reliability

Punctuality

Weekend availability

Job description

About the Role

Our client, a renowned specialty retailer, is looking for an energetic and customer-focused Retail Sales Associate to join their vibrant team in Richards Bay, KwaZulu-Natal . This role is perfect for individuals who have a passion for providing exceptional customer experiences and possess excellent product knowledge. As a key member of the store, you will be responsible for assisting customers, driving sales, and maintaining the store's visual standards. We believe in empowering our associates to deliver outstanding service and contribute to a positive shopping environment. If you are a motivated individual with a flair for sales and customer interaction, this is a fantastic opportunity to build a rewarding career within a respected retail brand in Richards Bay . Be part of a company that values its employees and prioritizes customer satisfaction.

Key Responsibilities

• Greet and engage customers in a friendly and professional manner.
• Understand customer needs and provide tailored product recommendations.
• Assist customers with product selection, fitting, and purchases.
• Achieve individual sales targets and contribute to overall store goals.
• Maintain up-to-date knowledge of product features, benefits, and promotions.
• Handle customer inquiries, complaints, and returns efficiently and courteously.
• Assist with inventory management, including receiving, stocking, and merchandising.
• Ensure the store is clean, organized, and visually appealing at all times.
• Operate the Point of Sale (POS) system accurately for all transactions.
• Adhere to all company policies and procedures, including those related to loss prevention.

Requirements

• Previous experience in a customer-facing role, preferably in retail sales, is advantageous.
• Excellent communication and interpersonal skills.
• A genuine passion for customer service and building customer relationships.
• Ability to work effectively as part of a team.
• Basic understanding of sales principles and techniques.
• Willingness to learn about product lines and company offerings.
• Reliability and punctuality are essential.
• Availability to work flexible hours, including weekends and public holidays, as required by the Richards Bay store schedule.
• A positive attitude and a proactive approach to tasks.

Benefits

This part-time position offers an hourly wage, competitive for the KwaZulu-Natal region, with opportunities for performance-based incentives. Employees will have access to a comprehensive benefits package, including health coverage and retirement savings options. Our client is committed to employee development, providing ongoing training and opportunities for advancement within the retail sector. Enjoy attractive discounts on company merchandise and be part of a supportive and dynamic team environment.