Retail POS Specialist & Customer Experience Champion

Clicks Group Limited

Matatiele

Sur place

ZAR 89 000 - 134 000

Plein temps

14 jours+

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Résumé du poste

Clicks Group is seeking a customer-focused store operative in Matatiele to deliver service excellence at the point of sale. You will handle cash, promote clubcard rewards, and enroll members to drive clubcard participation targets.

In a fast-paced FMCG store environment, you will maintain accuracy in transactions, assist customers, uphold merchandising standards, and support the Group’s vision of being the first choice health and beauty retailer.

Qualifications

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Responsabilités

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.