Retail POS & Customer Service Specialist

Clicks Group Limited; Pretoria; On-site; ZAR 112,000 - 156,000; Full time

Job summary

Clicks Group is seeking a dedicated store team member to efficiently manage POS operations and ensure precise cash handling. You will promote the Clicks clubcard, enroll customers, and drive promotional sales while delivering friendly, professional service.

Applicants should have basic maths, a retail/FMCG background, and the ability to maintain merchandising standards. This permanent on-site role supports customer experience and store performance goals.

Qualifications

• Basic maths calculations and numeracy required.
• Retail/FMCG background helpful, with merchandising knowledge.
• Stock management understanding.
• Customer service excellence knowledge.

Responsibilities

• Execute all point-of-sale operations accurately and efficiently.
• Handle cash securely and process payments including clubcard rewards.
• Promote clubcard and enroll new members to hit targets.
• Provide superior customer service and act as brand ambassador.
• Maintain store merchandising and housekeeping to VIS standards.
• Keep up-to-date knowledge on products, promotions, and events.

Skills

Planning and organising

Problem-solving

Customer Orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and influencing

Coping with pressures

Education

Maths & English Grade 12 (50%)

Job description

Clicks Group is seeking a dedicated store team member to efficiently manage POS operations and ensure precise cash handling. You will promote the Clicks clubcard, enroll customers, and drive promotional sales while delivering friendly, professional service.

Applicants should have basic maths, a retail/FMCG background, and the ability to maintain merchandising standards. This permanent on-site role supports customer experience and store performance goals.