Retail POS Associate | Customer Experience & Cash Handling

Clicks Group Limited; Pretoria; On-site; ZAR 67,000 - 112,000; Full time

Job summary

Clicks Group in Pretoria is seeking a hands-on, customer-focused retail team member to operate at the point of sale, handle cash securely, and promote clubcard benefits while delivering accurate transactions. You will maintain product knowledge, execute merchandising standards, support promotions, and provide friendly service that makes customers feel valued and confident while paying less.

Desirable experience in a customer-facing role within FMCG is preferred, with Grade 12 maths and English,

Qualifications

• Retail/FMCG store operations knowledge
• Basic maths calculations
• Understanding stock management procedures
• Knowledge of customer service excellence

Responsibilities

• Execute all point-of-sale operations accurately and efficiently
• Maintain high accuracy when scanning merchandise and collecting payment
• Promote Clicks' clubcard and enroll new members to hit targets
• Deliver superior customer service and act as a brand ambassador
• Maintain merchandising and housekeeping to store standards
• Keep updated knowledge on products, promotions and events

Skills

Customer service

Planning and organising

Problem-solving

Relationship building

Following instructions

Attention to details

Merchandising

Stock management

Education

Grade 12 Maths & English (50% each)

Job description

Clicks Group in Pretoria is seeking a hands-on, customer-focused retail team member to operate at the point of sale, handle cash securely, and promote clubcard benefits while delivering accurate transactions. You will maintain product knowledge, execute merchandising standards, support promotions, and provide friendly service that makes customers feel valued and confident while paying less.

Desirable experience in a customer-facing role within FMCG is preferred, with Grade 12 maths and English,