Retail Cashier & Customer Experience Champion

Clicks Group Limited; Centurion; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Clicks Group in Centurion seeks a motivated Retail Associate to support in-store operations, handle POS transactions, promote the Clicks clubcard, and deliver outstanding customer service. You will ensure accurate cash handling, maintain merchandise standards, and stay informed about promotions and products to assist customers effectively.

Desirable: prior experience in a customer-facing retail/FMCG role and Grade 12 with Maths and English.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment
• Desirable: Maths 50% and English 50% at Grade 12 level

Responsibilities

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers 'feel good and pay less'.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Planning & Organising

Problem Solving

Customer Orientation

Relating & Networking

Following Instructions

Delivering Results

Working with People

Persuading & Influencing

Coping with Pressure

Education

Maths 50% (Grade 12)

English 50% (Grade 12)

Job description

Clicks Group in Centurion seeks a motivated Retail Associate to support in-store operations, handle POS transactions, promote the Clicks clubcard, and deliver outstanding customer service. You will ensure accurate cash handling, maintain merchandise standards, and stay informed about promotions and products to assist customers effectively.

Desirable: prior experience in a customer-facing retail/FMCG role and Grade 12 with Maths and English.