In-Store Cashier & Customer Experience Champion

Clicks Group Limited; Pretoria; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Clicks Group Limited in Pretoria is seeking a customer-focused retail associate to efficiently execute POS transactions, handle cash securely and promote clubcard rewards.

You will maintain merchandising standards, deliver friendly service, and stay informed about promotions, products and events to assist customers and drive sales. The role is permanent, full-time, and requires basic maths, a retail/FMCG background, and strong planning, teamwork and problem-solving skills.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Planning and organising

Problem solving

Strong customer orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and influencing

Planning and organising

Coping with pressures

Education

Mathematics (Grade 12)

English (Grade 12)

Job description

Clicks Group Limited in Pretoria is seeking a customer-focused retail associate to efficiently execute POS transactions, handle cash securely and promote clubcard rewards.

You will maintain merchandising standards, deliver friendly service, and stay informed about promotions, products and events to assist customers and drive sales. The role is permanent, full-time, and requires basic maths, a retail/FMCG background, and strong planning, teamwork and problem-solving skills.