Retail Ops Supervisor - Lead Inventory & Team (Klerksdorp)

Placements24; Klerksdorp; On-site; ZAR 200,000 - 280,000; Full time

Benefits offered by this job

Competitive salary package

Employee discounts on merchandise

Career growth within retail operations

Dynamic and fast-paced work atmosphere

Shift flexibility including weekends

Job summary

Placements24 in Klerksdorp, North West, is seeking a diligent Retail Operations Supervisor to oversee day-to-day store operations. You will manage inventory, supervise staff, ensure adherence to standards, and drive operational efficiency to maintain a positive shopping environment.

The role requires strong organizational skills, experience in retail operations, and the ability to lead a team across shifts, including weekends and holidays.

Qualifications

• Proven experience in a retail operations or supervisory role.
• Strong understanding of inventory management, stock control, and loss prevention.
• Excellent organizational and time management skills.
• Demonstrated ability to supervise and motivate a team.
• Proficiency in POS systems and standard office software.
• Good communication and interpersonal skills.
• Ability to work effectively under pressure and handle multiple priorities.
• Attention to detail and a commitment to operational accuracy.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Supervise and coordinate daily retail operations to ensure efficiency and productivity in Klerksdorp.
• Oversee inventory management, including stock control, receiving, and dispatch processes.
• Ensure accurate stock counts and minimize inventory discrepancies.
• Manage staff schedules, assign tasks, and provide guidance and support to the retail team.
• Monitor staff performance and provide feedback to the store manager.
• Ensure adherence to company policies, procedures, and health and safety regulations.
• Maintain store standards, including cleanliness, organization, and visual presentation.
• Assist with the implementation of new operational initiatives and process improvements.
• Handle customer escalations and resolve operational issues as they arise.
• Ensure efficient operation of the POS system and manage cash handling procedures.

Job description

Placements24 in Klerksdorp, North West, is seeking a diligent Retail Operations Supervisor to oversee day-to-day store operations. You will manage inventory, supervise staff, ensure adherence to standards, and drive operational efficiency to maintain a positive shopping environment.

The role requires strong organizational skills, experience in retail operations, and the ability to lead a team across shifts, including weekends and holidays.