Retail Ops Architect: Optimize Stores & Compliance

Placements24; Gqeberha; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Hybrid working arrangement

Job summary

Placements24 is seeking a Retail Operations Specialist in Port Elizabeth, Eastern Cape. The role focuses on operational excellence, process improvement, and store compliance, with a hybrid mix of in-office strategy and on-site assessments.

The ideal candidate will have strong retail operations knowledge, excellent analytical skills, and the ability to work across departments to enhance performance across the retail network.

Qualifications

• 3+ years of experience in retail operations, store management or related field.
• Strong understanding of retail store processes and best practices.
• Excellent analytical and problem-solving skills with keen attention to detail.
• Proficiency in MS Office, especially Excel, and retail management software.
• Strong communication, presentation and interpersonal skills.

Responsibilities

• Develop, implement and refine SOPs for all retail store operations.
• Conduct regular store visits to assess operational efficiency and compliance.
• Support store management with operational challenges and solutions.
• Monitor KPIs and trends; implement corrective actions.
• Ensure compliance with company policies, safety regulations and legal requirements.
• Assist in implementing new operational initiatives, technologies and store layouts.
• Manage inventory processes to minimize discrepancies and optimize stock levels.
• Coordinate with IT, HR, Logistics and other departments for seamless operations.
• Develop training materials and conduct training sessions for store staff.

Skills

Retail operations

Analytical skills

Communication

Travel readiness

Education

Bachelor's degree

Tools

MS Office

Excel

Retail management software

Job description

Placements24 is seeking a Retail Operations Specialist in Port Elizabeth, Eastern Cape. The role focuses on operational excellence, process improvement, and store compliance, with a hybrid mix of in-office strategy and on-site assessments.

The ideal candidate will have strong retail operations knowledge, excellent analytical skills, and the ability to work across departments to enhance performance across the retail network.