Durban Retail Ops Specialist — Efficiency & Compliance

Placements24; Durban; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Annual performance bonus

Professional development

Job summary

Placements24 in Durban is seeking a dedicated Retail Operations Specialist to join a fast-growing retail chain. The role centers on improving processes, boosting operational efficiency, and ensuring compliance across the company’s stores.

You will partner with store managers and regional teams to uphold high standards in a hands-on environment. The role requires 3+ years in retail operations support, proficiency in Excel, and a proactive problem-solving mindset to travel to Durban stores as

Qualifications

• Minimum 3 years in a retail operations support role or similar.
• Strong understanding of retail store operations, including inventory management and visual merchandising.
• Excellent organizational and time management skills, with the ability to manage multiple tasks.
• Proficiency in Microsoft Office Suite, particularly Excel for data analysis.
• Good communication and interpersonal skills, with the ability to work effectively with diverse teams.

Responsibilities

• Support the implementation of new operational procedures and policies across retail stores.
• Conduct store visits and audits to assess operational performance and identify areas for improvement.
• Assist in managing inventory levels and ensuring accuracy through regular checks and reconciliations.
• Provide training and guidance to store staff on operational best practices and compliance requirements.
• Analyze operational data and prepare reports on key performance indicators for management.
• Troubleshoot and resolve operational issues that arise in the stores.
• Ensure adherence to health, safety, and security standards within all retail locations.
• Collaborate with the supply chain and logistics teams to optimize product flow.
• Support the rollout of new store openings or remodels from an operational perspective.
• Maintain effective communication channels between head office and store-level operations.

Skills

Retail operations

Inventory management

Data analysis in Excel

Cross-functional collaboration

Education

Bachelor's degree in Business or Retail Management

Tools

Microsoft Excel

Retail management software

Job description

Placements24 in Durban is seeking a dedicated Retail Operations Specialist to join a fast-growing retail chain. The role centers on improving processes, boosting operational efficiency, and ensuring compliance across the company’s stores.

You will partner with store managers and regional teams to uphold high standards in a hands-on environment. The role requires 3+ years in retail operations support, proficiency in Excel, and a proactive problem-solving mindset to travel to Durban stores as