Hybrid Retail Operations Specialist – Cape Town

Placements24; Cape Town; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Medical aid contributions

Professional development and training

Hybrid work arrangement

Job summary

Placements24 in Cape Town is seeking a Retail Operations Specialist to ensure smooth functioning of multiple retail outlets through operational excellence and continuous improvement. You will analyze sales and inventory data, support store managers, develop layouts and training materials, and collaborate with marketing, supply chain and HR to align strategies.

The role offers a hybrid work setup with on-site duties in Cape Town and remote collaboration, and a competitive salary with benefits

Qualifications

• Bachelor's degree in Business Administration, Operations Management or a related field.
• 2-3 years of experience in retail operations, store management, or a similar role.
• Strong analytical and problem-solving skills with ability to interpret data.
• Excellent organizational and project management abilities.

Responsibilities

• Support store managers in implementing operational procedures and best practices across locations.
• Analyze sales data, inventory levels and operational metrics to identify improvements.
• Assist in development and execution of store layouts, merchandising plans and visual standards.
• Conduct store audits and performance evaluations to ensure policy compliance.
• Collaborate with marketing, supply chain and HR to align operational strategies.
• Manage and troubleshoot operational issues, providing timely solutions to minimize disruption.
• Develop and deliver training materials on operational processes for store staff.
• Research and recommend new technologies and tools to enhance retail operations efficiency.
• Contribute to budget management and cost control initiatives for retail operations.

Skills

Analytical skills

Problem solving

Excel

Communication

Project management

Interpersonal skills

Office suite

Education

Bachelor's degree in Business Administration or Operations Management

Tools

Retail management software

Job description

Placements24 in Cape Town is seeking a Retail Operations Specialist to ensure smooth functioning of multiple retail outlets through operational excellence and continuous improvement. You will analyze sales and inventory data, support store managers, develop layouts and training materials, and collaborate with marketing, supply chain and HR to align strategies.

The role offers a hybrid work setup with on-site duties in Cape Town and remote collaboration, and a competitive salary with benefits