Retail Operations Strategist - Hybrid Role & Growth

Placements24; Pretoria; Hybrid; ZAR 560,000 - 800,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid

Retirement fund

Career progression

Training opportunities

Job summary

Placements24 seeks a Senior Retail Operations Specialist to optimize daily store operations across Pretoria and the wider Gauteng region. You will analyze processes, develop SOPs, and support store managers while driving technology rollouts and ensuring compliance for superior customer experiences.

You will collaborate with regional teams, monitor performance, and contribute to staff training and onboarding in a hybrid work environment focused on data-driven improvements.

Qualifications

• Proven ability to analyze complex operational data and derive actionable insights.
• Strong understanding of retail store operations including inventory and POS systems.
• Experience in developing and implementing SOPs across multiple stores.
• Excellent project management and organizational skills, with ability to manage multiple tasks.

Responsibilities

• Analyze and improve retail operational processes, identifying inefficiencies and recommending solutions.
• Develop and implement standard operating procedures for various retail functions across stores.
• Provide operational support and guidance to store managers and staff, troubleshooting issues.
• Assist in rollout of new retail technologies, systems and initiatives.
• Monitor compliance with company policies, health and safety regulations, and standards.
• Conduct store visits to assess performance and provide feedback.
• Support inventory management, cycle counting, stock accuracy, and loss prevention.

Skills

Data analysis

Retail operations

Process optimization

Communication

Project management

Education

Bachelor's degree in Business Administration/Operations Management

Tools

Excel

POS systems

Job description

Placements24 seeks a Senior Retail Operations Specialist to optimize daily store operations across Pretoria and the wider Gauteng region. You will analyze processes, develop SOPs, and support store managers while driving technology rollouts and ensuring compliance for superior customer experiences.

You will collaborate with regional teams, monitor performance, and contribute to staff training and onboarding in a hybrid work environment focused on data-driven improvements.