Retail Supervisor

Placements24; Bloemfontein; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary and incentives

Career advancement opportunities

Employee discounts on store merchandis

Collaborative work environment

Ongoing training and development

Job summary

Placements24 is seeking a proactive Retail Supervisor for a Welkom/Bloemfontein area store. You will lead a team of sales associates, drive customer service excellence, and maintain store presentation.

You will monitor performance, manage stock and merchandising, and coach staff to boost results. The role requires strong communication, flexibility for weekend shifts, and hands-on leadership in a fast-paced retail environment.

Qualifications

• Proven experience in a retail supervisory role or as a senior sales associate.
• Strong leadership and interpersonal communication skills.
• Experience with POS systems and retail management software.
• Flexibility to work varied shifts, including weekends and holidays.

Responsibilities

• Supervise daily activities of retail sales associates and ensure policy adherence.
• Provide outstanding customer service and resolve issues for a positive shopping experience.
• Monitor sales performance and help drive store targets.
• Assist with inventory handling and merchandising.
• Train new staff and coach the team to improve performance.

Skills

Leadership

Communication

POS proficiency

Retail software

Team management

Tools

POS systems

Retail management software

Job description

About the Role

Our client is seeking a proactive and experienced Retail Supervisor to oversee daily operations at their store located in Welkom . You will be responsible for leading a team of sales associates, ensuring exceptional customer service, and maintaining high standards of store presentation and efficiency. This role requires a strong understanding of retail best practices, excellent communication skills, and the ability to motivate and guide your team. If you are a dedicated retail professional looking for a challenging role with growth potential, this opportunity in Welkom is for you.

Key Responsibilities

• Supervise and guide the daily activities of retail sales associates, ensuring adherence to company policies and procedures.
• Provide outstanding customer service, resolve customer issues, and ensure a positive shopping experience.
• Monitor sales performance and implement strategies to achieve store targets and objectives.
• Assist with inventory management, including stock receiving, organization, and merchandising.
• Ensure the store is clean, organized, and visually appealing at all times.
• Train new employees and provide ongoing coaching to the team to enhance their skills and performance.

Requirements

• Proven experience in a retail supervisory role or as a senior sales associate.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Demonstrated ability to handle customer service issues effectively.
• Proficiency with Point of Sale (POS) systems and retail management software.
• Flexibility to work varied shifts, including weekends and holidays.

Benefits

• Competitive salary and performance incentives.
• Opportunities for career advancement within the retail sector.
• Employee discounts on store merchandise.
• A collaborative and supportive work environment.
• Ongoing training and development programs to enhance your retail expertise.