About the Role
Our client, a growing national retailer, is seeking a highly organized and proactive Retail Operations Coordinator to support their expanding presence in Polokwane, Limpopo . This role serves as a vital link between head office and store-level operations, ensuring smooth execution of business strategies and policies. You will be instrumental in managing daily operational tasks, supporting store managers, and coordinating various initiatives across multiple retail locations within the province. This hybrid position offers a mix of office-based work and on-site store support, providing a comprehensive understanding of retail operations from various perspectives. Your contribution will be key to driving efficiency and maintaining high operational standards throughout the Limpopo region.
Key Responsibilities
- Assist in the implementation of operational policies and procedures across retail stores.
- Provide support and guidance to store managers on operational matters.
- Coordinate inventory management processes, including stock takes and reconciliation.
- Monitor store performance against operational KPIs and identify areas for improvement.
- Assist in the planning and execution of store audits and compliance checks.
- Manage communication flow between head office and retail locations.
- Support the rollout of new store initiatives, promotions, and product launches.
- Organize and coordinate training sessions for store staff on operational procedures.
- Prepare operational reports and analyze data to support decision-making.
- Ensure adherence to health, safety, and security standards in stores.
Requirements
- A relevant diploma or degree in Business Management, Operations, or a related field.
- Minimum of 2 years of experience in a retail operations support role or similar.
- Strong understanding of retail operations, inventory management, and store compliance.
- Excellent organizational and time management skills.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Strong communication and interpersonal skills, with the ability to build relationships.
- Ability to work independently and as part of a team in a dynamic environment.
- Detail-oriented with a proactive approach to problem-solving.
- Willingness to travel within the Polokwane, Limpopo province to visit stores.
Benefits
- Our client offers a competitive salary, commensurate with experience, and includes benefits such as medical aid and a provident fund.
- Opportunities for professional development and career progression within the retail sector are readily available.
- You will gain valuable experience in managing operations across a diverse province.
- This hybrid role provides exposure to both strategic planning and hands-on operational support in the thriving retail market of Limpopo .