About the Role
Our client is seeking a vigilant and dedicated Retail Loss Prevention Officer to join their team in Randburg, Gauteng. This role is crucial in safeguarding company assets by detecting and preventing theft, fraud, and other security risks within the retail environment. The ideal candidate will possess strong observational skills, integrity, and a proactive approach to maintaining a secure and safe shopping experience for customers and staff. You will work closely with store management and security personnel to minimize losses and ensure compliance with loss prevention policies and procedures in Randburg.
Key Responsibilities
- Monitor store activities to prevent and detect theft, both internal and external.
- Observe customer and employee behavior, intervening appropriately when suspicious activity is identified.
- Apprehend shoplifters according to company policy and legal guidelines.
- Conduct investigations into suspected theft, fraud, or policy violations.
- Prepare detailed incident reports, documenting all findings and actions taken.
- Assist with inventory control measures and participate in stock audits.
- Implement and enforce all loss prevention policies and procedures.
- Conduct security checks of store premises, including receiving areas and back offices.
- Install and maintain security systems, such as CCTV cameras and alarm systems, as required.
- Provide security awareness training to store staff.
- Collaborate with law enforcement and management as necessary.
- Maintain a professional and discreet presence within the Randburg store.
Requirements
- Proven experience in retail loss prevention, security, or a related field.
- Strong knowledge of loss prevention techniques and investigative procedures.
- Excellent observational skills and attention to detail.
- Ability to remain calm and decisive under pressure.
- Good communication and interpersonal skills for effective reporting and collaboration.
- Understanding of relevant laws and regulations pertaining to apprehension and investigation.
- Physical fitness and the ability to stand for extended periods.
- High level of integrity and trustworthiness.
- Ability to work flexible hours, including evenings, weekends, and public holidays, in Randburg, Gauteng.
- Valid security industry qualification or license where applicable.
Benefits
- Competitive salary based on experience and qualifications.
- Opportunity to contribute to the security and profitability of a leading retailer in Randburg.
- Training and development in loss prevention techniques.
- Employee assistance program.
- A role that offers variety and responsibility.
- Work in a structured environment with clear procedures.
- Potential for advancement within the security or retail operations field.