Retail Loss Prevention Officer - Bloemfontein

Placements24; Bloemfontein; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Training opportunities

Job summary

Placements24 in Bloemfontein, Free State, is seeking a vigilant Loss Prevention Officer to safeguard assets, reduce shrinkage, and maintain a secure retail environment. You will conduct surveillance, interviews, and audits, and work with management to enforce security protocols.

The role requires strong observational skills, knowledge of SA laws on apprehension, and the ability to handle conflicts under pressure.

Qualifications

• Experience in loss prevention, security, or law enforcement is desirable.
• Strong observational skills and attention to detail.
• Understanding of retail security procedures and loss prevention techniques.
• Ability to handle conflict and make sound judgments under pressure.
• Good written and verbal communication for reports and interviews.
• Physical fitness to stand or walk for extended periods.
• Knowledge of SA laws on apprehension and detention.
• Ability to operate CCTV and security systems.

Responsibilities

• Conduct surveillance and investigations to detect and prevent internal and external theft.
• Monitor store activities and identify suspicious behavior.
• Apprehend individuals suspected of shoplifting or other retail crimes, following policy and law.
• Conduct interviews with employees and customers regarding theft incidents.
• Prepare detailed incident reports and maintain accurate records of investigations.
• Implement and enforce loss prevention policies and procedures across the store.
• Conduct regular store audits to identify security vulnerabilities and improvements.
• Monitor CCTV systems and alarm activations.
• Collaborate with store management and law enforcement when necessary.
• Promote a culture of awareness regarding loss prevention among staff.

Skills

Observational skills

Report writing

Communication skills

Conflict management

Security procedures knowledge

Physical fitness

Education

High school diploma or equivalent

Tools

CCTV equipment

Alarm systems

Job description

About the Role

Our client, a major national retail chain, is seeking a vigilant and proactive Loss Prevention Officer to join their team in Bloemfontein, Free State. This role is essential in safeguarding company assets, reducing shrinkage, and maintaining a secure retail environment. The Loss Prevention Officer will be responsible for identifying and mitigating risks associated with theft, fraud, and operational inefficiencies. Your sharp observational skills and understanding of security protocols will be key to success. This position offers a challenging yet rewarding career in retail security, contributing directly to the profitability and integrity of our client's operations in the Bloemfontein area. You will be a vital part of upholding the company's commitment to security and operational excellence.

Key Responsibilities

• Conduct surveillance and investigations to detect and prevent internal and external theft.
• Monitor store activities and identify suspicious behavior.
• Apprehend individuals suspected of shoplifting or other retail crimes, following company policy and legal procedures.
• Conduct interviews with employees and customers regarding theft incidents.
• Prepare detailed incident reports and maintain accurate records of all investigations.
• Implement and enforce loss prevention policies and procedures across the store.
• Conduct regular store audits to identify security vulnerabilities and recommend improvements.
• Monitor CCTV systems and alarm activations.
• Work collaboratively with store management and law enforcement agencies when necessary.
• Promote a culture of awareness regarding loss prevention among store staff.

Requirements

• Previous experience in loss prevention, security, or law enforcement is highly desirable.
• Strong observational skills and attention to detail.
• Excellent understanding of retail security procedures and loss prevention techniques.
• Ability to handle conflict and make sound judgments under pressure.
• Good written and verbal communication skills for report writing and interviews.
• Physical fitness and ability to stand or walk for extended periods.
• Knowledge of relevant South African laws pertaining to apprehension and detention.
• Ability to operate CCTV equipment and other security systems.
• High school diploma or equivalent qualification.
• Discretion and integrity are paramount for this role in Bloemfontein, Free State.

Benefits

• Our client provides a competitive salary, along with benefits such as medical aid and a retirement fund.
• Opportunities for training and career development in the security sector are available.
• You will be part of a team dedicated to maintaining safety and security within the retail environment.