About the Role
Our client is seeking a vigilant and experienced Senior Retail Loss Prevention Officer to join their team in Benoni. This crucial role involves safeguarding company assets by minimizing shrink, preventing theft, and ensuring a secure environment for both staff and customers. You will be responsible for implementing loss prevention strategies, conducting investigations, and providing training on asset protection. The ideal candidate has a strong understanding of retail security procedures, excellent observational skills, and a proven ability to handle sensitive situations with discretion and professionalism. This position requires a consistent on-site presence to effectively monitor and manage loss prevention activities within the retail setting.
Key Responsibilities
- Develop and implement comprehensive loss prevention strategies to reduce inventory shrink and deter theft.
- Conduct surveillance, monitor CCTV footage, and identify suspicious activities.
- Investigate suspected instances of internal and external theft, fraud, and policy violations.
- Prepare detailed reports on investigations, findings, and recommendations for corrective action.
- Conduct regular store audits to ensure compliance with loss prevention policies and procedures.
- Work closely with store management and law enforcement agencies when necessary.
- Provide training to store staff on loss prevention best practices, safety procedures, and asset protection.
- Manage and operate loss prevention equipment, such as CCTV systems and alarm devices.
- Analyze loss prevention data to identify trends and implement proactive prevention measures.
- Maintain a high level of integrity and confidentiality in all aspects of the role.
Requirements
- Minimum of 4 years of experience in retail loss prevention, security, or a related field.
- Proven experience in conducting investigations and preparing detailed reports.
- Strong understanding of retail operations and common theft methods.
- Excellent observational skills and attention to detail.
- Proficiency in CCTV systems and other loss prevention technologies.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Ability to remain calm and professional under pressure.
- Knowledge of relevant laws and regulations pertaining to retail security and investigations.
- A proactive and vigilant approach to identifying and mitigating risks.
- Ability to work independently and as part of a team.
Benefits
- A competitive annual salary of 78000 R.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan.
- Paid time off and holidays.
- Opportunities for professional development in security and loss prevention.
- A stable and secure work environment.