About the Role
Our client, a well-established retail group, is seeking a vigilant and proactive Loss Prevention Officer to join their team in Sandton, Gauteng. This on-site role is crucial for safeguarding the company's assets, reducing shrinkage, and ensuring a secure shopping environment for customers and staff. You will be responsible for monitoring store activities, detecting and apprehending shoplifters, investigating internal theft, and implementing preventative measures. This position requires a keen eye for detail, excellent observational skills, and a strong understanding of loss prevention techniques. You will work closely with store management and law enforcement agencies to maintain high standards of security and minimize losses. We are looking for individuals with integrity, discretion, and a commitment to upholding company policies. This is an excellent opportunity to contribute to the operational integrity of a leading retail organization.
Key Responsibilities
- Monitor store operations to detect and prevent theft, fraud, and other security risks.
- Apprehend shoplifters in accordance with company policy and legal guidelines.
- Conduct investigations into suspected internal and external theft, fraud, and policy violations.
- Prepare detailed reports on incidents, investigations, and findings.
- Observe and report on suspicious activities and behaviours.
- Conduct regular store audits to ensure compliance with loss prevention policies and procedures.
- Implement and manage security measures, including CCTV monitoring and alarm systems.
- Collaborate with store management to develop and execute loss prevention strategies.
- Liaise with local law enforcement and legal representatives as needed.
- Provide training to store staff on loss prevention awareness and procedures.
Requirements
- Proven experience in retail loss prevention, security, or law enforcement.
- Strong knowledge of loss prevention techniques, investigation procedures, and legal requirements.
- Excellent observational, analytical, and problem-solving skills.
- Ability to remain calm and make sound decisions under pressure.
- Good communication and interpersonal skills, with the ability to interact professionally with staff, customers, and authorities.
- Integrity, discretion, and a strong sense of ethics.
- Physical fitness to perform job duties, including potential apprehension.
- Experience with CCTV systems and other security equipment is advantageous.
- Valid driver's license and willingness to travel between store locations.
- High school diploma or equivalent; relevant certifications are a plus.
Benefits
- Competitive annual salary of R .
- Comprehensive medical aid and retirement fund benefits.
- Opportunities for specialized training in loss prevention and investigation techniques.
- Company-issued uniform and necessary security equipment.
- Potential for bonuses based on performance and shrinkage reduction.
- A structured work environment with clear responsibilities.
- Support from management and collaboration with store teams.
- Paid time off for vacation and sick leave.
- Exposure to investigative procedures and security management.
- Career progression opportunities within the loss prevention field.